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Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector : an empirical study
Anosike, Uchenna Paschal; Eid, Riyad - In: The service industries journal 31 (2011) 13/14, pp. 2487-2505
Persistent link: https://www.econbiz.de/10009299647
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Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector: an empirical study
Anosike, Uchenna Paschal; Eid, Riyad - In: The service industries journal 31 (2011) 14, pp. 2487-2506
Persistent link: https://www.econbiz.de/10009796800
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Internal marketing : focus on practice
Anosike, Uchenna Paschal; Ahmed, Pervaiz Khalid - In: International journal of management practice : IJMP 3 (2008/09) 4, pp. 369-382
Persistent link: https://www.econbiz.de/10003882808
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Internal marketing : focus on practice
Anosike, Uchenna Paschal; Ahmed, Pervaiz Khalid - In: International journal of management practice : IJMP 3 (2008/09) 4, pp. 369-382
Persistent link: https://www.econbiz.de/10009858446
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Factors affecting customer switching behaviour in the mobile phone market : the case of Egypt
Eid, Riyad - In: International journal of technology marketing : IJTMkt 8 (2013) 3, pp. 337-354
Persistent link: https://www.econbiz.de/10010200388
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Towards a high-quality religious tourism marketing : the case of Hajj service in Saudi Arabia
Eid, Riyad - In: Tourism analysis : an interdisciplinary tourism & … 17 (2012) 4, pp. 509-522
Persistent link: https://www.econbiz.de/10009688849
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Extending TAM and IDT to predict the adoption of the internet for B-to-B marketing activities : an empirical study of UK companies
Eid, Riyad - In: E-business applications for product development and …, (pp. 391-408). 2011
Persistent link: https://www.econbiz.de/10008938108
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Towards a successful CRM implementation in banks : an integrated model
Eid, Riyad - In: The service industries journal 27 (2007) 7/8, pp. 1021-1039
Persistent link: https://www.econbiz.de/10003598944
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Extending TAM and IDT to predict the adoption of the Internet for B-to-B marketing activities: an empirical study of UK companies
Eid, Riyad - In: International journal of e-business research : an … 5 (2009) 4, pp. 68-85
Persistent link: https://www.econbiz.de/10003891599