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Adoption and loyalty toward low cost carriers : the case of Taipei-Singapore passengers
Chang, Li-yen; Hung, Shao-chih - In: Transportation research / E : an international journal 50 (2013), pp. 29-36
Persistent link: https://www.econbiz.de/10009725078
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Entry Patterns in the Southwest Airlines Route System
Boguslaski, Charles; Ito, Harumi; Lee, Darin - In: Review of Industrial Organization 25 (2004) 3, pp. 317-350
We estimate a model of city-pair entry for Southwest Airlines using data from 1990 to 2000. In addition to quantifying …
Persistent link: https://www.econbiz.de/10005705102
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New marketing definition: a future agenda for low cost carrier airlines in Indonesia
Fernando, Yudi; Mat Saad, Norizan; Sabri Haron, Mahmod - In: Business Strategy Series 13 (2012) 1, pp. 31-40
Purpose – A new marketing definition was issued by AMA in 2007. However, the new definition has argued that marketing covers a set of activities that guide organizations to achieve their business objectives. Perhaps, exploring the new insight of service practitioners would enhance the...
Persistent link: https://www.econbiz.de/10014689482
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A gendered approach to determinants of adoption of cassava-legume intensification technology and its impact on households' poverty status in innovation platforms of Southwestern Ni...
Adesiyan, Adewumi Titus; Olaniyan, Imole Rafael; Gaya, … - In: African journal of science, technology, innovation and … 15 (2023) 7, pp. 923-942
Persistent link: https://www.econbiz.de/10014438318
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The effect of customer relationship management practices on airline customer loyalty
Salah, Marwa; Abou-Shouk, Mohamed A. - In: Journal of Tourism, Heritage & Services Marketing 5 (2019) 2, pp. 11-19
Customer satisfaction and loyalty are important concerns for travel providers and have a significant role in maximizing … adopted by the company and how this affects their satisfaction and loyalty. A questionnaire was used for data collection and … values, bonding, commitment, trust, tangibility, and handling customer conflicts on passenger satisfaction and loyalty. …
Persistent link: https://www.econbiz.de/10012196377
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The effect of customer relationship management practices on airline customer loyalty
Salah, Marwa; Abou-Shouk, Mohamed A. - In: Journal of Tourism, Heritage & Services Marketing : JTHSM 5 (2019) 2, pp. 11-19
Persistent link: https://www.econbiz.de/10012159006
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Antecedents of airline passenger loyalty: Low-cost versus traditional airlines
Forgas, Santiago; Moliner, Miguel A.; Sánchez, Javier; … - In: Journal of Air Transport Management 16 (2010) 4, pp. 229-233
This study identifies the antecedents of airline user loyalty. A survey is administered to users of three airlines … operating Barcelona–London flights. The results show that the principal antecedent of conative loyalty is affective loyalty …. The main antecedents of affective loyalty are satisfaction and trust, the latter being revealed as a key variable for …
Persistent link: https://www.econbiz.de/10011162893
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Examining consumer attitude towards AI-powered M-banking chatbots : a study on elderly users in an emerging market
Pathria, Menka; Saini, Ramandeep; Manchanda, Mohit - In: Bank parikrama : a journal of banking & finance : … 47 (2022) 3/4, pp. 74-108
Persistent link: https://www.econbiz.de/10014576879
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An event history analysis of divorce in China
Zeng, Yi; Schultz, T. Paul; Deming, Wang - 1992
Persistent link: https://www.econbiz.de/10000853636
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Intergenerational transmission of divorce in Sweden, 1905–2015
Bergvall, Martin; Stanfors, Maria - 2022
Persistent link: https://www.econbiz.de/10013192044