Few empirical studies cover the theme of franchisees' satisfaction. This paper investigates the impact of the nature of relationship between franchisers and franchisees on franchisees' satisfaction. Research data have been collected by surveying 400 French franchisees. Surprisingly, this...

Quel est le métier d’un Professeur d’université et, plus spécifiquement, d’un Professeur de Management aujourd’hui ? Quelles sont ses diverses fonctions ? Quel est le véritable portefeuille d’activités d’un Professeur de Management au 21e siècle, à l’heure où la diffusion...

Business schools are increasingly faced with external pressures to demonstrate their impact on society. Reducing public budgets, the pervasive effects of business school rankings, and a correspondence between the rise and rise of business schools in higher education and increased scepticism...

The globalization of business reflects the view that most companies have to compete in a borderless environment. Challenges and opportunities are tremendous especially in the European Community, where profound changes have been experienced (common currency, restructuring of Eastern Europe,...

As the range of ICT applications in business organizations grows ever larger and takes up an increasing amount of time, the question arises as to whether this could have an impact on meetings. This paper explores the extent to which the use of ICTs replaces face-to-face interactions. The data...

Un ouvrage inédit de cas pratiques qui permet, à travers des situations directement tirées de la vie des organisations, de réviser les points essentiels du cours et de les mettre en pratique. Si les questions touchant aux systèmes d’information et au management des organisations sont...