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The impact of COVID-19 on hotel customer satisfaction : evidence from Beijing and Shanghai in China
Sun, Shaolong; Jiang, Fuxin; Feng, Gengzhong; Wang, Shouyang - In: International journal of contemporary hospitality management 34 (2022) 1, pp. 382-406
Persistent link: https://www.econbiz.de/10012798197
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Marketing strategy of internet-banking service based on perceptions of service quality in Vietnam
Liang, Chih-Chin; Nguyen, Ngoc Ly - In: Electronic commerce research 18 (2018) 3, pp. 629-646
Persistent link: https://www.econbiz.de/10011901704
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Clustering megacity districts upon customer satisfaction on parking services
Sidorchuk, Roman R.; Skorobogatykh, Irina I.; … - In: Montenegrin journal of economics 16 (2020) 1, pp. 69-86
Persistent link: https://www.econbiz.de/10012264803
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Fuzzy clustering : an analysis of service quality in the mobile phone industry
Baeshen, Mashhour H.; Beynon, Malcolm; Daunt, Kate L. - In: Handbook of research on intelligent techniques and …, (pp. 40-61). 2017
Persistent link: https://www.econbiz.de/10014576407
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Synchronizing relational benefits with customer commitment profiles
Fatima, Johra Kayeser; Di Mascio, Rita - In: Journal of strategic marketing 28 (2020) 4, pp. 366-378
Persistent link: https://www.econbiz.de/10012313907
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Clusters of elements for quality assurance of health worker protection measures in times of COVID-19 pandemic
Orzeł, Bartosz; Wolniak, Radosław - In: Administrative Sciences : open access journal 11 (2021) 2, pp. 1-14
The COVID-19 (coronavirus disease) pandemic has had a significant impact on the healthcare delivery system worldwide. Many pre-pandemic norms, standards, and methods of providing medical services in most medical facilities had to be changed and re-evaluated. Many of them will likely stay changed...
Persistent link: https://www.econbiz.de/10012602101
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Ground handling performance based clustering for Vietnam airlines strategic management
Wang, Tien-Chin; Yen Thi Hong Pham; Huong Thi Mai Truong - In: International journal of business and economics … 7 (2018) 3, pp. 55-61
Persistent link: https://www.econbiz.de/10011918350
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Moderating effects of tourists' novelty-seeking tendencies on destination image, visitor satisfaction, and short- and long-term revisit intentions
Assaker, Guy; Hallak, Rob - In: Journal of travel research : a quarterly publication of … 52 (2013) 5, pp. 600-613
Persistent link: https://www.econbiz.de/10009791049
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Climate change and nature-based tourism : how do different types of visitors respond?
McCreary, Allie; Seekamp, Erin; Larson, Lincoln R.; … - In: Tourism planning & development 21 (2024) 1, pp. 1-19
Persistent link: https://www.econbiz.de/10014511651
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Exploring antecedents of online banking customers and empirical validation
Allada, Vijaya Kameswari; Dubey, Rameshwar; Agarwal, Sonal - In: International journal of productivity and quality … 14 (2014) 4, pp. 472-491
Persistent link: https://www.econbiz.de/10011283347