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The Inaction Effect in the Psy...
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Why envy outperforms admiration
van de Ven, N.
;
Zeelenberg, M.
;
Pieters, R.
-
Tilburg University, School of Economics and Management
-
2011
Persistent link: https://www.econbiz.de/10011087301
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2
On service delivery that might have been : Behavioral responses to disappointment and regret
Zeelenberg, M.
;
Pieters, R.
-
Tilburg University, School of Economics and Management
-
1999
Persistent link: https://www.econbiz.de/10011087882
Saved in:
3
Angry customers don't come back, they get back : The experience and behavioral implications of anger and dissatisfaction in services
Bougie, J.R.G.
;
Pieters, R.
;
Zeelenberg, M.
-
Tilburg University, School of Economics and Management
-
2003
Persistent link: https://www.econbiz.de/10011088118
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4
Dynamics of multiple goal pursuit
Louro, M.J.S.
;
Pieters, R.
;
Zeelenberg, M.
-
Tilburg University, School of Economics and Management
-
2007
Persistent link: https://www.econbiz.de/10011088273
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5
Consequences of regret aversion in real life : The case of the Dutch postcode lottery
Zeelenberg, M.
;
Pieters, R.
-
Tilburg University, School of Economics and Management
-
2004
Persistent link: https://www.econbiz.de/10011088564
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6
Beyond valence in customer dissatisfaction : A review and new findings on behavioral responses to regret and disappointment in failed services
Zeelenberg, M.
;
Pieters, R.
-
Tilburg University, School of Economics and Management
-
2004
Persistent link: https://www.econbiz.de/10011089564
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7
Negative returns on positive emotions : The influence of pride and self-regulatory goals on repurchase decisions
Louro, M.J.S.
;
Pieters, R.
;
Zeelenberg, M.
-
Tilburg University, School of Economics and Management
-
2005
Persistent link: https://www.econbiz.de/10011089690
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8
The dampening effect of uncertainty on positive and negative emotions
van Dijk, E.
;
Zeelenberg, M.
- In:
Human resources abstracts : an international …
42
(
2007
)
1
,
pp. 171
Persistent link: https://www.econbiz.de/10007834416
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9
Wasting a window of opportunity : anticipated and experienced regret in intention-behavior consistency
Pieters, Rik
;
Zeelenberg, Marcel
-
1999
Persistent link: https://www.econbiz.de/10000168286
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10
Flying under the radar: perverse package size effects on consumption self-regulation
Coelho do Vale, Rita
;
Pieters, Rik
;
Zeelenberg, Marcel
- In:
Journal of consumer research : JCR ; an …
35
(
2008/09
)
3
,
pp. 380-390
Persistent link: https://www.econbiz.de/10003768667
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