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Changes in theory and practice of management is accompanied by changes in technology and society. The use of modern …
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of various types of electronic customer relationship management (eCRM) functions on customer satisfaction in the context … investigating eCRM success and the necessity of the temporal conceptualization of customer satisfaction. The theoretical and …
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What is the connection between Logistics, customer service and customer Satisfaction levels? What are the role and … importance of a Company’s Logistics policies on the overall Customer Experience? What is a generally acceptable response time … from a Customer Service? …
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