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Trust and commitment as mediators between economic and non-economic satisfaction in manufacturer-supplier relationships
Ferro, Carlos; Padin, Carmen; Svensson, Göran; Payan, … - In: The journal of business & industrial marketing 31 (2016) 1, pp. 13-23
Persistent link: https://www.econbiz.de/10011539306
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A framework of satisfaction for continually delivered business services
Briggs, Elten; Landry, Timothy D.; Daugherty, Patricia J. - In: The journal of business & industrial marketing 31 (2016) 1, pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
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A sequential logic model between sales performance and salesperson satisfaction in B2B markets
Rodríguez, Rocío; Høgevold, Nils; Otero-Neira, Carmen; … - In: The journal of business & industrial marketing 37 (2022) 1, pp. 180-194
Persistent link: https://www.econbiz.de/10012797127
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Links between influence strategies and satisfaction : reexamination from the dyadic and network perspectives
Liu, Yi; Liu, Ting; Li, Yuan; Ruan, Liyang - In: The journal of business & industrial marketing 37 (2022) 2, pp. 252-265
Persistent link: https://www.econbiz.de/10012798408
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Performance effects of trust-dependence congruence : the mediating role of relational behaviors
Yang, Wei; Zhang, Yu; Zhou, Yin; Zhang, Leinan - In: Journal of business research : JBR 129 (2021), pp. 341-350
Persistent link: https://www.econbiz.de/10012509665
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Opportunism and conflict as precursors of non-economic and economic satisfaction outcomes in seller-customer business relationships
Høgevold, Nils; Svensson, Göran; Roberts-Lombard, Mornay - In: Journal of business-to-business marketing 27 (2020) 4, pp. 375-395
Persistent link: https://www.econbiz.de/10012392047
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Validating the relationship between trust, commitment, economic and non-economic satisfaction in South African buyer-supplier relationships
Mpinganjira, Mercy; Roberts-Lombard, Mornay; Svensson, … - In: The journal of business & industrial marketing 32 (2017) 3, pp. 421-431
Persistent link: https://www.econbiz.de/10011662279
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Action and social alignment components of collaboration in SME business relationships
Payan, Janice M.; Padín, Carmen; Ferro, Carlos; … - In: Journal of small business and entrepreneurship : JSBE 31 (2019) 6, pp. 463-481
Persistent link: https://www.econbiz.de/10012240074
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Economic and non-economic satisfaction as outcomes of micro-enterprises' perceived value from banking relationships
Zietsman, Mariëtte Louise; Mostert, Pierre; Svensson, … - In: Journal of business-to-business marketing 27 (2020) 3, pp. 263-281
Persistent link: https://www.econbiz.de/10012289883
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Economic and social satisfaction of buyers on consumer-to-consumer platforms : the role of relational capital
Chen, Xiayu; Huang, Qian; Davison, Robert M. - In: International journal of electronic commerce : IJEC 21 (2016/2017) 2, pp. 219-248
Persistent link: https://www.econbiz.de/10011691010