Similar Search Results

The importance of perceived service value in retail banking services

Pisnik Korda, Aleksandra; Dlačić, Jasmina; Milfelner, … - In: Market : review for marketing theory and practice 28 (2016) 2, pp. 191-212

Persistent link: https://www.econbiz.de/10011709081

A study on customer's perception of online banking and e-service quality among Chennai customers

Kumar, G.; Shenbagaraman, V. M. - In: International journal of business excellence 11 (2017) 1, pp. 72-94

Persistent link: https://www.econbiz.de/10011710582

Focusing on complaints handling for customer satisfaction and loyalty : the case of Indonesian public banking

Salim, Agus; Setiawan, Margono; Rofiaty, R.; Rohman, Fatchur - In: European research studies 21 (2018) 3, pp. 404-416

Persistent link: https://www.econbiz.de/10012220318

An empirical study analyzing the ATM service quality and customer satisfaction relationship in Rwanda

Alexis, Nshimiyimana; Chen, Wenpei - In: International journal of business and economics … 8 (2019) 6, pp. 439-451

Persistent link: https://www.econbiz.de/10012236960

The influence of service quality, corporate image, and customer satisfaction on customer loyalty in banking sector in Yogyakarta

Christanto, Yohanes Michael; Santoso, Singgih - 2022

Persistent link: https://www.econbiz.de/10013445142

A sustainable banking services analysis and its effect on customer satisfaction

Puri, Neha; Garg, Vikas - In: Journal of sustainable finance & investment 13 (2023) 1, pp. 678-699

Persistent link: https://www.econbiz.de/10013545696

Analysis of the effectiveness of e-customer service platforms on customer satisfaction at ABSA, Botswana

Chiguvi, Douglas - 2023

Persistent link: https://www.econbiz.de/10014281693

Factors affecting satisfaction and intention to repurchase retail banking services in Vietnam

Dao Cam Thuy; Nguyen Ngoc Quang - In: Cogent business & management 9 (2022) 1, pp. 1-20

Retail banking services of Vietnamese commercial banks are developing along with economic growth, improving the repurchase behavior of customers helps banks maintain a competitive edge in the market. Therefore, the research was conducted on factors affecting satisfaction and intention to...

Persistent link: https://www.econbiz.de/10014442739

Study of customers' satisfaction towards internet banking services

Gupta, Manisha - In: International journal of public sector performance … 12 (2023) 4, pp. 540-550

Persistent link: https://www.econbiz.de/10015067278

Il pricing dei servizi bancari : la prospettiva della domanda e le percezioni della clientela

Munari, Luciano - In: Bancaria : mensile dell'Associazione Bancaria Italiana 64 (2008) 3, pp. 26-33

Persistent link: https://www.econbiz.de/10003779261