There is a widely held assumption that product market strategies, skill and pay are linked. Supportive evidence is typically drawn from manufacturing and using quantitative analyses. Emergent research of the link in services is ambivalent and has methodological limitations. This article...

This paper examines the opportunities for the unemployed to access information technology jobs. Based on original research, it indicates that, despite initial expectations about an expanding sector of high skill, high wage jobs, recent developments indicate a tight labour market, which has...