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Consumer behaviour
28
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28
Relationship marketing
21
Beziehungsmarketing
20
E-commerce
12
Electronic Commerce
12
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12
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12
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Language
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English
73
German
28
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8
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Schumann, Jan Hendrik
74
Wangenheim, Florian von
18
Anderl, Eva
15
Schumann, Jan H.
14
Wünderlich, Nancy V.
11
Ackermann, Sebastian
9
Wangenheim, Florian v.
8
Ates, Zelal
6
Beverungen, Daniel
6
Büttgen, Marion
6
Stich, Volker
6
Holzmüller, Hartmut H.
5
Komor, Marcin
5
Mende, Martin
5
März, Armin
5
Strina, Giuseppe
5
Heß, Nicole Jasmin
4
Hüttel, Björn Armin
4
Michel, Stefan
4
Nagel, Christian Siegfried Anton
4
Schubach, Sebastian
4
Scott, Maura L.
4
Volz, Julian
4
Wangenheim, Florian V.
4
Hammes, Daniel
3
Klapdor, Sebastian
3
Ranjan, Kumar Rakesh
3
Read, Stuart
3
Sandner, Philipp
3
Steinbach, Andreas
3
Stringfellow, Anne
3
Totzek, Dirk
3
Uhrich, Fabian
3
Widjaja, Thomas
3
Anderl, Eva M.
2
Becker, Lutz
2
Betzler, Dennis
2
Bidler, Margarita
2
Block, Jörn
2
Bongers, Franziska M.
2
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Technische Universität <München> / Lehrstuhl für Dienstleistungs- und Technologiemarketing
3
Springer-Verlag GmbH
2
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1
Kantar Public
1
Technische Universität München / Lehrstuhl für Dienstleistungs- und Technologiemarketing
1
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Journal of service research : JSR
8
Journal of business research : JBR
6
Journal of retailing
4
Marketing Review St.Gallen
3
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
3
Creativity and Innovation Management
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of business economics : JBE
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Remote Services : neue Formen der Internationalisierung von Dienstleistungen
2
Springer eBook Collection
2
TU München - Lehrstuhl für Dienstleistungs- und Technologiemarketing - Publikationen
2
Technovation : the international journal of technological innovation, entrepreneurship and technology management
2
Three Essays on the marketing of innovations : community collaboration, strategy at product launch, and customers’ post-adoption experience of really new products
2
Three essays on new challenges and opportunities for marketing in an evolving technological environment
2
Three essays on success factors of digital and non-digital services
2
Wirtschaftswissenschaftliches Studium : WiSt ; Zeitschrift für Studium und Forschung
2
Working Paper Series
2
AMS review : official publication of the Academy of Marketing Science
1
Applied marketing science / Angewandte Marketingforschung
1
Arbeitsbericht ; No 16
1
Ausländische Direktinvestitionen : neuere Entwicklungen, Entscheidungsinstrumente und führungsrelevante Folgen
1
Die neue Führungskunst - The New Art of Leadership
1
EXFED Working Paper Series
1
Export und Internationalisierung wissensintensiver Dienstleistungen
1
Führen in der Krise : [Unternehmens- und Projektführung in schwierigen Situationen]
1
Gabler Research / Applied Marketing Science /Angewandte Marketingforschung
1
Gospodarka Narodowa
1
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1
Harvard-Business-Manager : das Wissen der Besten
1
International Marketing Review
1
International marketing review
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Journal of Business Venturing
1
Journal of Service Management
1
Journal of Services Marketing
1
Journal of advertising research
1
Journal of business venturing
1
Journal of customer behaviour
1
Journal of international marketing
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ECONIS (ZBW)
86
OLC EcoSci
5
USB Cologne (business full texts)
4
EconStor
4
Other ZBW resources
4
RePEc
3
USB Cologne (EcoSocSci)
2
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1
Nonmonetary customer value contributions in free e-services
Anderl, Eva
;
März, Armin
;
Schumann, Jan Hendrik
- In:
Journal of strategic marketing
24
(
2016
)
3/4
,
pp. 175-189
Persistent link: https://www.econbiz.de/10011591899
Saved in:
2
"Why would I read a mobile review?" Device compatibility perceptions and effects on perceived helpfulness
März, Armin
;
Schubach, Sebastian
;
Schumann, Jan Hendrik
- In:
Psychology & marketing
34
(
2017
)
2
,
pp. 119-137
Persistent link: https://www.econbiz.de/10011638692
Saved in:
3
The importance of being born free as online platform - how prior strategic commitments influence the conception of customer orientation and its outcomes in free e-Services
Schubach, Sebastian
;
Heß, Nicole Jasmin
;
Schumann, Jan …
- In:
Three essays on new challenges and opportunities for …
,
(pp. 117-173)
.
2018
Persistent link: https://www.econbiz.de/10011901164
Saved in:
4
How you remind me! : the influence of mobile push notifications on success rates in last-minute bidding
März, Armin
;
Lachner, Michael
;
Heumann, Christian
; …
- In:
Journal of interactive marketing : a quarterly …
54
(
2021
),
pp. 11-24
Persistent link: https://www.econbiz.de/10012592150
Saved in:
5
How to use multichannel behavior to predict online conversions : behavior patterns across online channels inform strategies for turning users into paying customers
Klapdor, Sebastian
;
Anderl, Eva
;
Schumann, Jan Hendrik
; …
- In:
Journal of advertising research
55
(
2015
)
4
,
pp. 433-442
Persistent link: https://www.econbiz.de/10011429169
Saved in:
6
Helping firms reduce complexity in multichannel online data : a net taxonomy-based approach for customer journeys
Anderl, Eva
;
Schumann, Jan Hendrik
;
Kunz, Werner
- In:
Journal of retailing
92
(
2016
)
2
,
pp. 185-203
Persistent link: https://www.econbiz.de/10011505019
Saved in:
7
Effektivitätsmessung im Online-Marketing : vom einzelnen Klick zur Customer Journey
Roscheck, Christoph
;
Anderl, Eva
;
Schumann, Jan Hendrik
- In:
Wirtschaftswissenschaftliches Studium : WiSt ; …
42
(
2013
)
5
,
pp. 238-244
Persistent link: https://www.econbiz.de/10009741282
Saved in:
8
Mapping the customer journey : lessons learned from graph-based online attribution modeling
Anderl, Eva
;
Becker, Ingo Frank
;
Wangenheim, Florian von
; …
- In:
International journal of research in marketing : IJRM ; …
33
(
2016
)
3
,
pp. 457-474
Persistent link: https://www.econbiz.de/10011596851
Saved in:
9
The impact of culture on relationship marketing in international services : a target group-specific analysis in the context of banking services
Schumann, Jan H.
;
Schumann, Jan Hendrik
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003868232
Saved in:
10
Remote Services - Herausforderungen der Erbringung fernerbrachter Dienstleistungen
Wangenheim, Florian von
;
Holtbrügge, Dirk
; …
- In:
Technologie und Dienstleistung : Innovationen in …
,
(pp. 485-494)
.
2008
Persistent link: https://www.econbiz.de/10003762890
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