lacerations rates when performing surgery? The need for answers to these kinds of questions and the value of measuring the quality … the quality of care accurately. Governments want to increase “patient-centeredness”, improve co-ordination of care, and … pay providers of high-quality care more than those who underperform. However, measuring the quality of health care is …

quality expectations of end users. Quality of experience (QoE) becomes the guiding paradigm for managing quality provisioning … and application design in PI. This study examines the relationship between human experience and quality perception in … involving quality and heuristics into the assessment, our study proposes a user experience model that conceptualizes a QoE …

Mobile applications users consider it especially important to have quality certification, and particularly in an e … question. Therefore, with user satisfaction as a determinant of the quality of services, the purpose of the paper is to … (certified and non-certified mHealth apps). However, quality certification labels as a guarantee of the quality of apps do not …