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Research in international business and management (IM) is highly complex, contextual, and spans various subfelds and related theoretical lenses. These characteristics pose research challenges that require utilizing sophisticated research designs and methodologies. This paper and our focused...
Persistent link: https://www.econbiz.de/10014260614
Building on the corporate reputation model, this study investigates the drivers of customer-based corporate reputation. We consider two corporate reputation dimensions (i.e., the cognitive dimension competence and the affective dimension likeability, and their effects on customer satisfaction...
Persistent link: https://www.econbiz.de/10013298506