Purpose: The purpose of this paper is to compare customer perceptions of hotel and peer-to-peer (e.g. Airbnb) accommodation advantages and disadvantages and examine their influence on customer satisfaction and repurchase intentions. The advantages of each accommodation type are conceptualized...

Payment card transactions have become an essential part of hotels operations. The purpose of this study is to explore the procedure, approximate the cost, and describe the real-life hotel experience of becoming PCI-compliant in order to provide guidelines and approximate expenses for recently...

Purpose: The purpose of the study was to discover the relative importance of influencing factors toward booking a cruise vacation. Based on a review of literature, this study focused on exploring the relative importance of six influential factors in cruise customers’ decision-making process:...