Background: E-commerce has emerged as a good response to the pandemic of COVID-19. However, the costs of providing a service, which includes a driver and a vehicle, in a regular vehicle that can transport goods that need positive cold (0° to 5°C) are very high. Objectives: This paper aims to...

Social commerce is a new advancement of e-commerce that merges the commercial and social activities by deploying social technologies into e-commerce sites. Social commerce reintroduces e-commerce from the perspective of social media/ networks. This study was aimed to evaluate the individuals'...

This study aims to investigate the extant level of trust towards online retailers among consumers in two different geographical and cultural locations - UK and Malaysia based on Michell's et al. trust model. The objectives of this study are: 1. To identify the predictive variables of customers'...

Multi-Channel Retailing hat sich als Distributionsstrategie fest im Handel etabliert. Auf Grund der zunehmenden Verbreitung des Multi-Channel Retailing in der Handelspraxis ist eine Differenzierung allein auf Grundlage des Geschäftsmodells heute nicht mehr erfolgversprechend. Vielmehr muss das...