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Service quality of Indian bank...
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123
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Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
598
Die Bank
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41
An integrated fuzzy MICMAC with a revised IPA approach to explore service quality improvement
Chen, Jih Kuang
- In:
Total quality management & business excellence
31
(
2020
)
13
,
pp. 1487-1505
Persistent link: https://www.econbiz.de/10012312239
Saved in:
42
Assessing after-sales services quality : integrated SERVQUAL and fuzzy Kano's model
Golrizgashti, Seyedehfatemeh
;
Hejaz, Amir Razavi
; …
- In:
International journal of services, economics and management
11
(
2020
)
2
,
pp. 137-166
Persistent link: https://www.econbiz.de/10012285568
Saved in:
43
A knowledge gap model for improving service quality of international distribution centers
Huang, Show-Hui S.
;
Hsu, Wen-Kai K.
- In:
Maritime economics & logistics : a quarterly scientific …
18
(
2016
)
4
,
pp. 476-495
Persistent link: https://www.econbiz.de/10011587536
Saved in:
44
Performance based ranking of healthcare service providers using fuzzy AHP methodology
Dhillon, Ajwinder Singh
;
Prasher, Ajay
- In:
Indian journal of economics & business : IJEB
15
(
2016
)
2
,
pp. 197-213
Persistent link: https://www.econbiz.de/10011645835
Saved in:
45
Evaluating service quality of airports with integrating TOPSIS and VIKOR under fuzzy environment
Kazemi, Abolfazl
;
Attari, Mahdi Yousefi Nejad
; …
- In:
International journal of services, economics and management
7
(
2015/2016
)
2/4
,
pp. 154-166
Persistent link: https://www.econbiz.de/10011688142
Saved in:
46
Applying a fuzzy questionnaire in a peer review process
Jónás, Tamás
;
Tóth, Zsuzsanna Eszter
;
Árva, Gábor
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1228-1245
Persistent link: https://www.econbiz.de/10011918914
Saved in:
47
Prioritizing critical success factors for sustainable service quality management by logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Suri, Pradeep Kumar
- In:
Vision : the journal of business perspective
22
(
2018
)
3
,
pp. 295-305
Persistent link: https://www.econbiz.de/10011920227
Saved in:
48
Evaluation of electronic service quality using an integrated fuzzy clustering and principle component analysis approach : an empirical case study
Shabani, Hasan
;
Azimi, Parham
- In:
International journal of applied management science
9
(
2017
)
3
,
pp. 234-251
Persistent link: https://www.econbiz.de/10011858287
Saved in:
49
Applying FCM to predict the behaviour of loyal customers in the mobile telecommunications industry
Rizomyliotis, Ioannis
;
Poulis, Athanasios
;
Apostolos, …
- In:
Journal of strategic marketing
28
(
2020
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10012202791
Saved in:
50
Bridging the dichotomous gap between expectations and perceptions in quantifying hospice care quality
Matthews, Brian L.
;
Daigle, Jamie
- In:
Health marketing quarterly
36
(
2019
)
3
,
pp. 236-253
Persistent link: https://www.econbiz.de/10012200142
Saved in:
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