//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Exploring the role of knowledg...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
25,213
Relationship marketing
25,185
Wissensmanagement
22,753
Knowledge management
21,472
Social Web
20,224
Social web
20,190
Konsumentenverhalten
12,911
Consumer behaviour
12,896
Wissenstransfer
8,436
Knowledge transfer
8,429
Online-Marketing
6,371
Internet marketing
6,266
Kundenzufriedenheit
5,750
Customer satisfaction
5,746
Innovation
4,797
Theorie
4,566
Theory
4,543
Knowledge
4,388
Wissen
4,261
Dienstleistungsqualität
4,235
Service quality
4,226
Strukturgleichungsmodell
4,046
Structural equation model
4,032
Deutschland
4,005
Innovationsmanagement
3,902
Germany
3,853
Markenführung
3,799
Brand management
3,796
Innovation management
3,745
Electronic Commerce
3,611
Lernende Organisation
3,456
Learning organization
3,450
E-commerce
3,405
Soziales Netzwerk
3,090
Social network
2,919
Virales Marketing
2,625
Viral marketing
2,624
Markenimage
2,608
Brand image
2,593
Lieferantenmanagement
2,571
more ...
less ...
Online availability
All
Undetermined
24,112
Free
12,768
Type of publication
All
Article
50,373
Book / Working Paper
22,579
Journal
105
Other
29
Type of publication (narrower categories)
All
Article in journal
38,356
Aufsatz in Zeitschrift
38,356
Aufsatz im Buch
9,964
Book section
9,964
Graue Literatur
3,143
Non-commercial literature
3,143
Hochschulschrift
2,882
Working Paper
2,357
Thesis
2,220
Arbeitspapier
2,196
Collection of articles of several authors
1,815
Sammelwerk
1,815
Case study
1,360
Fallstudie
1,360
Aufsatzsammlung
1,189
Konferenzschrift
456
Ratgeber
400
Conference paper
399
Konferenzbeitrag
399
Dissertation u.a. Prüfungsschriften
373
Guidebook
370
Lehrbuch
309
Textbook
262
Conference proceedings
243
Article
211
Bibliografie enthalten
211
Bibliography included
211
Handbook
174
Handbuch
174
Collection of articles written by one author
147
Sammlung
147
Reprint
139
Bibliographie
81
Bibliografie
70
Glossar enthalten
58
Glossary included
58
Amtsdruckschrift
57
Government document
57
Systematic review
56
Übersichtsarbeit
56
more ...
less ...
Language
All
English
60,180
German
11,164
Undetermined
1,548
French
138
Polish
57
Spanish
53
Italian
31
Portuguese
21
Romanian
21
Dutch
13
Russian
9
Swedish
8
Czech
7
Lithuanian
7
Hungarian
3
Slovenian
3
Serbian
3
Danish
2
Multiple languages
2
Old English (ca. 450-1100)
1
Bosnian
1
Bulgarian
1
Croatian
1
Slovak
1
Turkish
1
more ...
less ...
Author
All
Bruhn, Manfred
140
Homburg, Christian
118
Kumar, V.
89
Ringle, Christian M.
75
Huber, Frank
72
Bauer, Hans H.
70
Jennex, Murray E.
69
Akhavan, Peyman
66
Sarstedt, Marko
62
Han, Heesup
60
Piller, Frank T.
60
Verhoef, Peter C.
60
Vrontis, Demetris
59
Herrmann, Andreas
58
Hollebeek, Linda D.
56
Smith, Alan D.
55
Stauss, Bernd
53
Antonelli, Cristiano
52
Wirtz, Bernd W.
52
Foss, Nicolai J.
49
Dwivedi, Yogesh Kumar
47
Krafft, Manfred
46
Walsh, Gianfranco
46
Gronau, Norbert
45
Palmatier, Robert W.
45
Wiedmann, Klaus-Peter
45
Hippner, Hajo
43
Thaichon, Park
43
Krogh, Georg von
42
Loureiro, Sandra Maria Correia
42
Matzler, Kurt
42
Hennig-Thurau, Thorsten
41
Mattila, Anna S.
41
Ordóñez de Pablos, Patricia
41
Gil Saura, Irene
40
Hadwich, Karsten
39
Ratten, Vanessa
39
Ruyter, Ko de
39
Reichwald, Ralf
38
Evers, Hans-Dieter
37
more ...
less ...
Institution
All
IGI Global
290
Springer Fachmedien Wiesbaden
189
National Bureau of Economic Research
75
HAL
71
Edward Elgar Publishing
54
Université Paris-Dauphine (Paris IX)
45
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
37
Information Resources Management Association
32
World Bank
32
Verlag Dr. Kovač
31
OECD
30
ToKnowPress
25
Books on Demand GmbH <Norderstedt>
24
American Marketing Association
23
Facultatea de Cibernetica, Statistica şi Informatica Economica, Academia de Studii Economice din Bucureşti
21
Nomos Verlagsgesellschaft
16
University of Western Sydney
16
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
14
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
14
Friedrich-Schiller-Universität Jena
14
Springer-Verlag GmbH
14
World Bank Group
14
European Association of Agricultural Economists - EAAE
13
Institut für Wirtschaftsinformatik <Siegen>
13
International School for Social and Business Studies, Celje, Slovenia
13
Haufe-Lexware GmbH & Co. KG
12
Shaker Verlag
12
Technische Universität Dresden
12
Universität St. Gallen
12
Verlag Franz Vahlen
12
Advanced Institute of Management Research <London>
11
Manchester Business School
11
Springer Gabler <Firma>
11
Springer International Publishing
11
De Gruyter Oldenbourg
10
Erasmus Research Institute of Management
10
Université Paris-Dauphine
10
College of Business
9
Harvard Graduate School of Business Administration
9
Institut für Wirtschaftsinformatik <Bern>
9
more ...
less ...
Published in...
All
Journal of business research : JBR
1,332
Journal of knowledge management
834
Journal of retailing and consumer services
765
SpringerLink / Bücher
660
Industrial marketing management : the international journal for industrial and high-tech firms
564
Technological forecasting & social change : an international journal
432
International journal of hospitality management
404
Journal of information & knowledge management : JIKM
375
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
335
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
258
Tourism management : research, policies, practice
257
The service industries journal
254
The journal of services marketing
253
The journal of business & industrial marketing
248
Knowledge management research & practice : KMRP
241
Knowledge management research & practice : KMRP ; an official journal of the OR Society
233
International journal of knowledge management studies : IJKMS
223
International journal of business information systems : IJBIS
221
Cogent business & management
215
Journal of the Academy of Marketing Science
214
Journal of strategic marketing
210
International journal of production research
203
Journal of travel and tourism marketing
197
Springer eBook Collection
190
International journal of contemporary hospitality management
182
International journal of internet marketing and advertising : IJIMA
182
Psychology & marketing
179
Journal of marketing
177
International journal of technology management : IJTM
175
Information systems research : ISR
174
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
International journal of electronic customer relationship management : IJECRM
160
Journal of hospitality marketing & management
160
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
159
Asia Pacific journal of marketing and logistics
158
Journal of marketing management : MM
158
Journal of management information systems : JMIS
156
Gabler Edition Wissenschaft
155
The journal of brand management : an international journal
154
Management science : journal of the Institute for Operations Research and the Management Sciences
153
more ...
less ...
Source
All
ECONIS (ZBW)
68,067
USB Cologne (EcoSocSci)
2,322
RePEc
1,565
EconStor
435
USB Cologne (business full texts)
316
BASE
246
Other ZBW resources
92
OLC EcoSci
43
more ...
less ...
Showing
61
-
70
of
73,086
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
61
Testing the antecedents of customer knowledge sharing on social media : a quantitative analysis on Italian consumers
Baima, Gabriele
;
Santoro, Gabriele
;
Pellicelli, Anna Claudia
- In:
International marketing review
39
(
2022
)
3
,
pp. 682-705
Persistent link: https://www.econbiz.de/10013396304
Saved in:
62
The impact of digitalization on customer knowledge management
Camară, Andreea Bianca
- In:
Management dynamics in the knowledge economy
12
(
2024
)
1/43
,
pp. 21-38
Persistent link: https://www.econbiz.de/10014584021
Saved in:
63
Adoption of customer relationship management in the service sector and its impact on performance
Law, Agnes K. Y.
;
Ennew, Christine T.
;
Mitussis, Darryn
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
4
,
pp. 301-330
Persistent link: https://www.econbiz.de/10010244771
Saved in:
64
A study of the impact of relationship marketing on cross-buying
Vyas, Vishal
;
Raitani, Sonika
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 79-108
Persistent link: https://www.econbiz.de/10011304647
Saved in:
65
Relationship marketing in online retailing : a theoretical and empirical analysis from an Indian perspective
Deepika
;
Singh, Shashank Vikram Pratap
- In:
International journal of business information systems : …
44
(
2023
)
1
,
pp. 40-63
Persistent link: https://www.econbiz.de/10014436447
Saved in:
66
Jordan banks' perceptions of customer relationship management : a TAM-based investigation
Abbad, Muneer
;
Alkhatib, Ghazi
;
Al Qeisi, Kholoud
; …
- In:
Journal for global business advancement : JGBA
12
(
2019
)
6
,
pp. 820-838
Persistent link: https://www.econbiz.de/10012395105
Saved in:
67
Investigating knowledge sharing behaviour on virtual community members : integration of technological individual and contextual factors
Hidayanto, Achmad Nizar
;
Limupa, Arieffender
;
Junus, …
- In:
International journal of business information systems : …
19
(
2015
)
2
,
pp. 180-204
Persistent link: https://www.econbiz.de/10011326842
Saved in:
68
Meta-analytical structural modelling of virtual communities: the case of professional and non-professional users
Bravo, Alencar
;
Vieira, Darli Rodrigues
- In:
International journal of business information systems : …
35
(
2020
)
2
,
pp. 111-131
Persistent link: https://www.econbiz.de/10012312963
Saved in:
69
Customer commitment to luxury brands : antecedents and consequences
Shukla, Paurav
;
Banerjee, Madhumita
;
Singh, Jaywant
- In:
Journal of business research : JBR
69
(
2016
)
1
,
pp. 323-331
Persistent link: https://www.econbiz.de/10011417731
Saved in:
70
A study of the influence of sustainable management activities on customer satisfaction and long-term orientation in the shipping industry : evidence from users of Korean flagged sh...
Shin, Youngran
;
Vinh Van Thai
- In:
International journal of shipping and transport …
8
(
2016
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011503711
Saved in:
First
Prev
3
4
5
6
7
8
9
10
11
12
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->