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E-tailing quality index
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Marketing
29,164
Electronic Commerce
23,510
E-commerce
20,837
Service quality
20,641
Dienstleistungsqualität
20,625
Einzelhandel
17,618
Konsumentenverhalten
15,986
Consumer behaviour
15,933
Retail trade
14,715
Theorie
12,911
Theory
12,696
Online-Handel
11,019
Online retailing
10,960
Produktqualität
10,685
Product quality
10,596
Deutschland
7,675
Beziehungsmarketing
7,428
Relationship marketing
7,411
Customer satisfaction
7,308
Kundenzufriedenheit
7,286
USA
6,603
Germany
6,360
United States
6,298
Index
6,039
Internet
5,967
Index number
5,646
Marketingmanagement
4,403
Marketing management
4,155
Welt
3,925
World
3,862
Qualitätsmanagement
3,769
Online-Marketing
3,679
Internet marketing
3,632
Quality management
3,627
Indexberechnung
3,219
Index construction
3,159
Social Web
3,152
Social web
3,148
marketing
2,537
Lieferantenmanagement
2,507
more ...
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Online availability
All
Free
29,315
Undetermined
25,350
Type of publication
All
Article
59,964
Book / Working Paper
54,810
Journal
919
Other
579
Type of publication (narrower categories)
All
Article in journal
44,711
Aufsatz in Zeitschrift
44,711
Graue Literatur
10,523
Non-commercial literature
10,523
Aufsatz im Buch
8,146
Book section
8,146
Working Paper
8,050
Arbeitspapier
7,223
Hochschulschrift
4,021
Thesis
3,053
Collection of articles of several authors
2,989
Sammelwerk
2,989
Aufsatzsammlung
1,732
Konferenzschrift
1,477
Lehrbuch
1,308
Textbook
1,088
Case study
1,072
Fallstudie
1,072
Dissertation u.a. Prüfungsschriften
906
Bibliografie enthalten
829
Bibliography included
829
Amtsdruckschrift
776
Government document
776
Conference proceedings
761
Conference paper
531
Konferenzbeitrag
531
Article
419
Ratgeber
370
Guidebook
340
Statistik
287
Handbook
277
Handbuch
277
Collection of articles written by one author
265
Sammlung
265
Bibliographie
236
Glossar enthalten
225
Glossary included
225
Congress Report
212
Statistics
204
Reprint
176
more ...
less ...
Language
All
English
83,406
German
18,781
Undetermined
11,836
French
664
Hungarian
586
Russian
301
Spanish
268
Italian
233
Polish
205
Dutch
81
Romanian
70
Swedish
66
Portuguese
63
Finnish
45
Danish
41
Ukrainian
40
Lithuanian
30
Bulgarian
29
Czech
21
Croatian
19
Norwegian
19
Slovak
15
Turkish
15
Serbian
11
Slovenian
9
Chinese
9
Japanese
8
Arabic
5
Kazakh
5
Modern Greek (1453-)
4
Indonesian
4
Bosnian
3
Malay (macrolanguage)
3
Korean
2
Albanian
2
Vietnamese
2
Afrikaans
1
Old English (ca. 450-1100)
1
Georgian
1
Latvian
1
more ...
less ...
Author
All
Bruhn, Manfred
242
Meffert, Heribert
228
Kotler, Philip
225
Diewert, Walter E.
142
Pepels, Werner
129
Fritz, Wolfgang
111
Kollmann, Tobias
110
Bauer, Hans H.
109
Irwin, Scott H.
98
Siciliani, Luigi
88
Heinemann, Gerrit
87
Wiedmann, Klaus-Peter
87
Grewal, Dhruv
85
Peitz, Martin
83
Straume, Odd Rune
80
Wilson, William W.
74
Swoboda, Bernhard
73
Kaiser, Harry M.
72
Richards, Timothy J.
69
Zentes, Joachim
68
Rudolph, Thomas
67
Wirtz, Bernd W.
67
Belz, Christian
66
Homburg, Christian
64
Jin, Ginger Zhe
64
Ahlert, Dieter
62
Hackl, Franz
62
Huber, Frank
62
Good, Darrel L.
61
Lambertini, Luca
61
Sheth, Jagdish N.
60
Schramm-Klein, Hanna
59
Fox, Kevin J.
58
Tomczak, Torsten
58
Brekke, Kurt R.
56
Kirchgeorg, Manfred
56
Propper, Carol
56
Winter-Ebmer, Rudolf
56
Dichtl, Erwin
55
Barnett, William A.
54
more ...
less ...
Institution
All
National Bureau of Economic Research
598
Agricultural and Applied Economics Association - AAEA
547
OECD
259
Springer Fachmedien Wiesbaden
258
Department of Agricultural, Food and Resource Economics, Michigan State University
236
Charles H. Dyson School of Applied Economics and Management, Cornell University
188
IGI Global
181
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
161
Department of Agribusiness and Applied Economics, North Dakota State University
148
European Association of Agricultural Economists - EAAE
148
International Association of Agricultural Economists - IAAE
145
Southern Agricultural Economics Association - SAEA
137
Department of Agricultural and Consumer Economics, University of Illinois at Urbana-Champaign
123
Economic Research Service, Department of Agriculture
112
Université Paris-Dauphine (Paris IX)
100
African Association of Agricultural Economists - AAAE
98
American Marketing Association
98
NCR-134 Conference on Applied Commodity Price Analysis, Forecasting, and Market Risk Management
97
Australian Agricultural and Resource Economics Society - AARES
94
Department of Applied Economics, College of Agricultural, Food, and Environmental Sciences
94
Office of the Chief Economist, Department of Agriculture
72
Europäische Kommission
60
HAL
57
Organisation for Economic Co-operation and Development
54
Department of Agricultural & Applied Economics, University of Wisconsin-Madison
51
Department of Agricultural and Resource Economics, University of California-Berkeley
48
EconWPA
48
World Bank Group
47
Edward Elgar Publishing
46
International Livestock Research Institute (ILRI), Consultative Group on International Agricultural Research (CGIAR)
45
Sociedade Brasileira de Economia e Sociologia Rural - SOBER
42
University of Western Sydney
40
Western Agricultural Economics Association - WAEA
40
World Bank
38
Verlag Dr. Kovač
36
Books on Demand GmbH <Norderstedt>
35
International Monetary Fund
34
Food Industry Center, College of Agricultural, Food, and Environmental Sciences
33
International Monetary Fund (IMF)
32
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
31
more ...
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Published in...
All
Journal of retailing and consumer services
1,247
Journal of business research : JBR
854
SpringerLink / Bücher
772
NBER working paper series
596
Working paper / National Bureau of Economic Research, Inc.
541
NBER Working Paper
500
International journal of hospitality management
474
European journal of operational research : EJOR
419
International journal of production economics
418
Journal of retailing
400
The service industries journal
376
Management science : journal of the Institute for Operations Research and the Management Sciences
371
The international review of retail, distribution and consumer research
293
International journal of retail & distribution management
287
Springer eBook Collection
283
Industrial marketing management : the international journal for industrial and high-tech firms
280
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
280
International journal of production research
270
The journal of services marketing
249
Europäische Hochschulschriften / 5
241
Electronic commerce research
233
Journal of Food Distribution Research
208
Discussion paper / Centre for Economic Policy Research
207
International journal of contemporary hospitality management
204
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
200
Cogent business & management
198
Economics letters
191
Journal of marketing
191
Management Science
191
Tourism management : research, policies, practice
185
CESifo working papers
182
Journal of the Academy of Marketing Science
182
European journal of marketing : EJM
178
Journal of travel and tourism marketing
175
Auditing : a journal of practice & theory
174
Journal of hospitality marketing & management
173
International journal of business information systems : IJBIS
172
Technological forecasting & social change : an international journal
172
Journal of internet commerce
169
Asia Pacific journal of marketing and logistics
168
more ...
less ...
Source
All
ECONIS (ZBW)
93,679
USB Cologne (EcoSocSci)
9,553
RePEc
8,865
BASE
2,133
EconStor
1,384
USB Cologne (business full texts)
430
OLC EcoSci
109
Other ZBW resources
103
ArchiDok
16
more ...
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Showing
1
-
10
of
116,272
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Relationship between customer loyalty and service failure, service recovery and switching costs in online
retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
Saved in:
2
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
3
How to measure quality in multi-channel
retailing
and not die trying
Acquila-Natale, Emiliano
;
Iglesias-Pradas, Santiago
- In:
Journal of business research : JBR
109
(
2020
),
pp. 38-48
Persistent link: https://www.econbiz.de/10012238022
Saved in:
4
Influence of retailers' website system quality factors on online shopping in South Africa
Hung-Joubert, Yu-Ting
;
Erdis, Cindy
- In:
African journal of science, technology, innovation and …
11
(
2019
)
2
,
pp. 211-221
Persistent link: https://www.econbiz.de/10012172612
Saved in:
5
Service quality and price perceptions by internet retail customers : linking the three stages of service interaction
Cho, Yun Kyung
- In:
Journal of service research : JSR
17
(
2014
)
4
,
pp. 432-445
Persistent link: https://www.econbiz.de/10010432161
Saved in:
6
Category-specific RECIPEs for internet
retailing
quality
Francis, Julie E.
- In:
The journal of services marketing
23
(
2009
)
7
,
pp. 450-461
Persistent link: https://www.econbiz.de/10009525712
Saved in:
7
Retailer loyalty in the online context : the influence of transactional and relational experiences assessment
Giovanis, Apostolos N.
;
Melanthiou, Yioula
- In:
Journal of customer behaviour
16
(
2017
)
1
,
pp. 35-59
Persistent link: https://www.econbiz.de/10011757531
Saved in:
8
Electronic logistics service quality and repurchase intention in e-tailing : catalytic role of shopping satisfaction, payment options, gender and returning experience
Jain, Nikunj Kumar
;
Gajjar, Hasmukh
;
Shah, Bhavin J.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012433719
Saved in:
9
Customer satisfaction, loyalty and switching intent in retail service settings
Kamble, Aakash
;
Walvekar, Shubhangi
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 389-405
Persistent link: https://www.econbiz.de/10012168816
Saved in:
10
Service convenience : on-line versus brick and mortar bookstores
Stephens, Paul
;
McGowan, Matthew K.
- In:
International journal of information systems in the …
7
(
2015
)
3
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011283614
Saved in:
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