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Pushing forward high-performance work systems in the hotel industry : a procedural-justice climate to promote higher unit-level outcomes
Yang, Jaewan; Kim, Youngsang; Kim, Peter Beomcheol - In: Tourism management : research, policies, practice 87 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012648431
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Dimensions of behavior and proactive improvement in hotel outsourcing relationships : the role of justice
Espino-Rodríguez, Tomás F.; Ramírez-Fierro, Juan Carlos - In: Service business 13 (2019) 3, pp. 479-508
Persistent link: https://www.econbiz.de/10012124353
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The benefits of walking your talk : aggregate effects of behavioral integrity on guest satisfaction, turnover, and hotel profitability
Simons, Tony; McLean Parks, Judi; Tomlinson, Edward C. - In: Cornell hospitality quarterly : CQ 59 (2018) 3, pp. 257-274
Persistent link: https://www.econbiz.de/10011912810
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Value co-creation and employee service behaviours : the moderating role of trust in employee : hotel relationship
Boadi, Evans Asante; He, Zheng; Antwi, Collins Opoku; … - In: Journal of retailing and consumer services 66 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013209637
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Corporate reputation measurement : alternative factor structures, nomological validity, and organizational outcomes
Agarwal, James; Osiyevskyy, Oleksiy; Marquina, Percy Samoel - In: Journal of business ethics : JOBE 130 (2015) 2, pp. 485-506
Persistent link: https://www.econbiz.de/10011337103
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Implementing performance appraisal : exploring the employee experience
Farndale, Elaine; Kelliher, Clare - In: Human resource management 52 (2013) 6, pp. 878-897
Persistent link: https://www.econbiz.de/10010231985
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Injunctive and descriptive logics during newcomer socialization : the impact on organizational identification, trustworthiness, and self-efficacy
Smith, Laura G. E.; Gillespie, Nicole; Callan, Victor J.; … - In: Journal of organizational behavior : OB ; the internat. … 38 (2017) 4, pp. 487-511
Persistent link: https://www.econbiz.de/10011700537
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Sources of alliance partner trustworthiness : integrating calculative and relational perspectives
Schilke, Oliver; Cook, Karen S. - In: Strategic management journal 36 (2015) 2, pp. 276-297
Persistent link: https://www.econbiz.de/10011398541
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Managing customer citizenship behavior : a relationship perspective
Balaji, M. S. - In: Journal of strategic marketing 22 (2014) 3, pp. 222-239
Persistent link: https://www.econbiz.de/10010384772
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How servant leadership affects organizational citizenship behavior : the mediating roles of perceived procedural justice and trust
Qiu, Shaoping; Dooley, Larry - In: Leadership & organization development journal 43 (2022) 3, pp. 350-369
Persistent link: https://www.econbiz.de/10013173107