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Toward understanding the attitude measurements in hospitality research
Min, Hyounae; Park, Jeongdoo; Hu, Yaou - In: International journal of hospitality management 89 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012293771
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Turnover intention in the hospitality industry : a meta-analysis
Park, Jeongdoo; Min, Hyounae - In: International journal of hospitality management 90 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012300137
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Extending the challenge-hindrance stressor framework : the role of psychological capital
Min, Hyounae; Kim, Hyun Jeong; Lee, Soo Bum - In: International journal of hospitality management 50 (2015), pp. 105-114
Persistent link: https://www.econbiz.de/10011388013
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When service failure is interpreted as discrimination : emotion, power, and voice
Min, Hyounae; Kim, Hyun Jeong - In: International journal of hospitality management 82 (2019), pp. 59-67
Persistent link: https://www.econbiz.de/10012121393
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Understanding why anger predicts intention to complain among high but not low power customers : a test of competing models
Min, Hyounae; Joireman, Jeff; Kim, Hyun Jeong - In: Journal of business research : JBR 95 (2019), pp. 93-102
Persistent link: https://www.econbiz.de/10011979790
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Error aversion versus error management : does organizational error culture affect employees' customer orientation?
Deng, Demi; Kim, Hyun Jeong; Min, Hyounae; Murray, … - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 2, pp. 199-224
Persistent link: https://www.econbiz.de/10014633466
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Serving diverse customers : the impact of cultural intelligence on employee burnout, engagement, and job satisfaction
Min, Hyounae; Kim, Hyun Jeong; Agrusa, Jerome - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 3, pp. 503-527
Persistent link: https://www.econbiz.de/10014230029
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Does perceived restaurant food healthiness matter? : its influence on value, satisfaction and revisit intentions in restaurant operations in South Korea
Kim, Hyun Jeong; Park, Jeongdoo; Kim, Myung-Ja; Ryu, Kisang - In: International journal of hospitality management 33 (2013), pp. 397-405
Persistent link: https://www.econbiz.de/10009746339
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Environmental proactivity of hotel operations : antecedents and the moderating effect of ownership type
Park, Jeongdoo; Kim, Hyun Jeong - In: International journal of hospitality management 37 (2014), pp. 1-10
Persistent link: https://www.econbiz.de/10010354253
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The impact of top management's environmental attitudes on hotel companies' environmental management
Park, Jeongdoo; Kim, Hyun Jeong; McCleary, Ken W. - In: Journal of hospitality & tourism research : JHTR ; the … 38 (2014) 1, pp. 95-115
Persistent link: https://www.econbiz.de/10010252152