Narrow search
Showing 31 - 40 of 80
Cover Image
Positive psychological capital and emotional labor in Korea : the Job demands-resources approach
Hur, Won-Moo; Rhee, Seoung-Yoon; Ahn, Kwang-Ho - In: The international journal of human resource management 27 (2016) 5/6, pp. 477-500
Persistent link: https://www.econbiz.de/10011480871
Cover Image
The moderating roles of organizational justice on the relationship between emotional exhaustion and organizational loyalty in airline services
Hur, Won-moo; Park, Sang Il; Moon, Tae Won - In: The journal of services marketing 28 (2014) 3, pp. 195-206
Persistent link: https://www.econbiz.de/10010391434
Cover Image
The moderating role of perceived organizational support on the relationship between emotional labor and job-related outcomes
Hur, Won-moo; Han, Su-Jin; Yoo, Jeong-ju; Moon, Tae Won - In: Management decision : MD 53 (2015) 3, pp. 605-624
Persistent link: https://www.econbiz.de/10011291420
Cover Image
When do job-insecure employees keep performing well? : the buffering roles of help and prosocial motivation in the relationship between job insecurity, work engagement, and job per...
Shin, Yuhyung; Hur, Won-Moo - In: Journal of business and psychology 36 (2021) 4, pp. 659-678
Persistent link: https://www.econbiz.de/10012546148
Cover Image
Linking motivation, emotional labor, and service performance from a self-determination perspective
Hur, Won-Moo; Shin, Yuhyung; Moon, Tae Won - In: Journal of service research 25 (2022) 2, pp. 227-241
Persistent link: https://www.econbiz.de/10013268017
Cover Image
How and when does job crafting contribute to franchised restaurant managers' service performance? : the moderation of headquarter control systems
Hur, Won-Moo; Shin, Yuhyung; Hwang, Hansol - In: Journal of service theory and practice 32 (2022) 3, pp. 378-399
Persistent link: https://www.econbiz.de/10013273024
Cover Image
Impacts of customer incivility and abusive supervision on employee performance : a comparative study of the pre- and post-COVID-19 periods
Shin, Yuhyung; Hur, Won-Moo; Hwang, Hansol - In: Service business 16 (2022) 2, pp. 309-330
Persistent link: https://www.econbiz.de/10013273619
Cover Image
Corporate social responsibility perceptions and sustainable safety behaviors among frontline employees : the mediating roles of organization-based self-esteem and work engagement
Hur, Won-Moo; Rhee, Seung-Yoon; Lee, Eun-Ju; Park, Hyewon - In: Corporate social responsibility and environmental management 29 (2022) 1, pp. 60-70
Persistent link: https://www.econbiz.de/10012807821
Cover Image
Impact of managerial control on the relationship between customer incivility and frontline employees' up-selling behavior
Hur, Won-Moo; Moon, Tae Won; Kim, Minsung - In: Service business 15 (2021) 4, pp. 639-665
Persistent link: https://www.econbiz.de/10012794103
Cover Image
Building brand loyalty through managing brand community commitment
Hur, Won-moo; Ahn, Kwang-ho; Kim, Minsung - In: Management decision : MD 49 (2011) 7, pp. 1194-1213
Persistent link: https://www.econbiz.de/10009355105