Similar Search Results

Social interaction, convenience and customer satisfaction : the mediating effect of customer experience

Srivasta, Mala; Kaul, Dimple - In: Journal of retailing and consumer services 21 (2014) 6, pp. 1028-1037

Persistent link: https://www.econbiz.de/10010437674

What drives customers towards mobile shopping? An integrative technology continuance theory perspective

Jain, Nikunj Kumar; Kaul, Dimple; Sanyal, Priyavrat - In: Asia Pacific Journal of Marketing and Logistics 34 (2021) 5, pp. 922-943

Purpose: Existing studies examine the effect of mobile service quality (M-S-QUAL) on shoppers' intent to continue mobile shopping using various theoretical lenses to understand its underlying factors. However, there is limited research focusing on combining theories to integrate the...

Persistent link: https://www.econbiz.de/10012637606

Establishing a strong digital footprint of millennial consumers in banking

Kaul, Dimple; Iyer, Kartik - In: Indian journal of economics & business : IJEB 18 (2019) 1, pp. 13-24

Persistent link: https://www.econbiz.de/10012665809

What drives customers towards mobile shopping? : an integrative technology continuance theory perspective

Jain, Nikunj Kumar; Kaul, Dimple; Sanyal, Priyavrat - In: Asia Pacific journal of marketing and logistics 34 (2022) 5, pp. 922-943

Persistent link: https://www.econbiz.de/10013390851

Identifying factors influencing purchase intention of sustainable luxury retailing products

Lavuri, Rambabu; Kaul, Dimple; Mohan, Geetha; … - In: International journal of retail and distribution management 52 (2024) 2, pp. 259-275

Persistent link: https://www.econbiz.de/10014484397