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Every cloud has a silver lining : exploring the dark side of value co-creation in B2B service networks
Chowdhury, Ilma Nur; Gruber, Thorsten; Zolkiewski, Judy - In: Industrial marketing management : the international … 55 (2016), pp. 97-109
Persistent link: https://www.econbiz.de/10011503620
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Entrepreneurial co-creation : a research vision to be materialised
Shams, S. M. Riad; Kaufmann, Hans Rüdiger - In: Management decision : MD 54 (2016) 6, pp. 1250-1268
Persistent link: https://www.econbiz.de/10011516754
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Resources for value co-creation in e-commerce : a review
Paredes, Mario R.; Barrutia, José M.; Echebarria, Carmen - In: Electronic commerce research 14 (2014) 2, pp. 111-136
Persistent link: https://www.econbiz.de/10010404458
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Reexamining the place of servicescape in marketing : a service-dominant logic perspective
Nilsson, Elin; Ballantyne, David - In: The journal of services marketing 28 (2014) 5, pp. 374-379
Persistent link: https://www.econbiz.de/10010419908
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Customer experience from a self-service system perspective
Åkesson, Maria; Edvardsson, Bo; Tronvoll, Bård - In: Journal of service management 25 (2014) 5, pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
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Service-dominant orientation : measurement and impact on performance outcomes
Karpen, Ingo O.; Bove, Liliana L.; Lukas, Bryan A.; … - In: Journal of retailing 91 (2015) 1, pp. 89-108
Persistent link: https://www.econbiz.de/10010500748
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Customization in bicycle retailing
Jafari, Hamid; Nyberg, Anna; Osnes, Tone-Lise; Schmitz, … - In: Journal of retailing and consumer services 23 (2015), pp. 77-90
Persistent link: https://www.econbiz.de/10010503929
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Value co-creation through patient engagement in health care : a micro-level approach and research agenda
Hardyman, Wendy; Daunt, Kate L.; Kitchener, Martin - In: Public management review 17 (2015) 1, pp. 90-107
Persistent link: https://www.econbiz.de/10010504073
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Designing a business service experience : customer's perspective on value co-creation
Kukk, Jana; Leppiman, Anu; Pohjola, Anneli - In: Research in economics and business : Central and … 6 (2014) 1, pp. 51-64
Persistent link: https://www.econbiz.de/10010434549
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The intermediate role in value co-creation within a triadic business service relationship
Nätti, Satu; Pekkarinen, Saara; Hartikka, Antti; … - In: Industrial marketing management : the international … 43 (2014) 6, pp. 977-984
Persistent link: https://www.econbiz.de/10010410611