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51
Bridging service experiences and service
innovation
: a new model for understanding the future of
services
Rubalcaba-Bermejo, Luis
- In:
European review of service economics and management
(
2018
)
2/6
,
pp. 17-49
Persistent link: https://www.econbiz.de/10012025656
Saved in:
52
The uneven role of users in service
innovation
performance
Rubalcaba-Bermejo, Luis
;
Deschryvere, Matthias
- In:
Economics of innovation and new technology
32
(
2023
)
7
,
pp. 953-976
Persistent link: https://www.econbiz.de/10014333866
Saved in:
53
Organisations-Management in
Dienstleistung
und Verwaltung : Gestaltungsfelder, Instrumente und Konzepte
Bokranz, Rainer
;
Kasten, Lars
-
2001
-
3. Aufl.
Persistent link: https://www.econbiz.de/10001594411
Saved in:
54
Innovation
von Dienstleistungen : Organisation von Innovationsprozessen in Universalbanken
Schneider, Markus
-
1999
Persistent link: https://www.econbiz.de/10000667936
Saved in:
55
Experiences and procedures of service research and service
innovation
in Finland
Tanninen-Ahonen, Tiina
- In:
Technologie und Dienstleistung : Innovationen in …
,
(pp. 197-201)
.
2008
Persistent link: https://www.econbiz.de/10003762802
Saved in:
56
Service
innovation
: aiming to win
Clayton, Tony
- In:
Service innovation : organizational responses to …
,
(pp. 113-133)
.
2003
Persistent link: https://www.econbiz.de/10003566875
Saved in:
57
Integration of innovative users as source of service innovations
Skiba, Florian
;
Herstatt, Cornelius
-
2008
. Instead a service company's level of importance for radical
innovation
significantly determines both, choice of users …
Persistent link: https://www.econbiz.de/10009426961
Saved in:
58
An evolutionary framework for service
innovation
: insights of complexity theory for service science
Chae, Bongsug Kevin
- In:
International journal of production economics
135
(
2011
)
2
,
pp. 813-822
Persistent link: https://www.econbiz.de/10009490272
Saved in:
59
Success factors of new health-care
services
Indounas, Kostis
;
Arvaniti, Aggeliki
- In:
The journal of product & brand management
24
(
2015
)
7
,
pp. 693-705
Persistent link: https://www.econbiz.de/10011416926
Saved in:
60
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
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