Narrow search
Showing 1 - 10 of 118,521
Cover Image
A comparative study on the strategic roles of service customer equity and innovation protection on firm performance
Angriawan, Arifin; Thakur, Ramendra; Baker, David S. - In: International marketing review 40 (2023) 6, pp. 1379-1408
Persistent link: https://www.econbiz.de/10014470380
Cover Image
Alignment between service innovation strategy and business strategy and its effect on firm performance : an empirical investigation
Ryu, Hyun Sun; Lee, Jae-Nam; Choi, Byounggu - In: IEEE transactions on engineering management : EM 62 (2015) 1, pp. 100-113
Persistent link: https://www.econbiz.de/10010488854
Cover Image
IT impacts on performance of service firms through operation-level dynamic capability
Lee, One-ki; Xu, Peng; Kuilboer, Jean-Pierre; Ashrafi, … - In: The journal of applied business research 28 (2012) 6, pp. 1283-1293
Persistent link: https://www.econbiz.de/10009687864
Cover Image
Strategy, human capital investments, business-domain capabilities, and performance : a study in the global software services industry
Chatterjee, Joydeep - In: Strategic management journal 38 (2017) 3, pp. 588-608
Persistent link: https://www.econbiz.de/10011627418
Cover Image
The role of cocreation and dynamic capabilities in service provision and performance : a configurational study
Wilden, Ralf; Gudergan, Siegfried; Akaka, M. A.; … - In: Industrial marketing management : the international … 78 (2019), pp. 43-57
Persistent link: https://www.econbiz.de/10012026097
Cover Image
Strategic resource decisions to enhance the performance of global engineering services
Zhang, Yufeng; Yang, Zhibo; Zhang, Tao - In: International business review : the official journal of … 27 (2018) 3, pp. 678-700
Persistent link: https://www.econbiz.de/10011856714
Cover Image
Strategic capabilities and firm performance in Omani manufacturing and service SMEs
Nusair, Khaldoon; Al-Azri, Hamed Ibrahim; Alfarhan, … - In: Journal of entrepreneurship in emerging economies 14 (2022) 6, pp. 1118-1142
Persistent link: https://www.econbiz.de/10013536166
Cover Image
Performance effects of aligning service innovation and the strategic use of information technology
Huang, Hui-Ling - In: Service business 8 (2014) 2, pp. 171-195
Persistent link: https://www.econbiz.de/10010351462
Cover Image
Effect of service integration strategy on industrial firm performance
Kwak, Kiho; Kim, Wonjoon - In: Journal of Service Management 27 (2016) 3, pp. 391-430
’ profitability and to identify profitable services. Design/methodology/approach – The study examines the service integration data of … transaction costs from implementing the strategy. Furthermore, the profitability of services is heterogeneous across different …
Persistent link: https://www.econbiz.de/10014894550
Cover Image
Value creation logics and internationalization of service firms
Ørberg Jensen, Peter D.; Petersen, Bent - In: International marketing review 31 (2014) 6, pp. 557-575
Persistent link: https://www.econbiz.de/10010467202