Purpose – The purpose of this paper is to understand the role of management group meetings (MGMs) in hospital … organization by examining the social interaction in these meetings. Design/methodology/approach – This case study approaches social … – The findings show that MGMs are mainly forums for information sharing. Meetings are not held for problem solving or …

management procedures in the hospital sector. We therefore intended to evidence the effects of the use of the information … study, which took place under the Gesiti/Hospital international research project "Evaluation of Management Information … produced by means of those instruments in the improvement of management performance and as support to decision-making. In this …