Ketabi, Saeedeh; Ganji, Hamid; Shahin, Samireh; Mahnam, … - In: Benchmarking: An International Journal 22 (2015) 6, pp. 978-993
Purpose – Different surgical services demand operating rooms (OR) to treat elective patients, each competing for a limited supply of OR time. The purpose of this paper is to obtain empirical measures of performance in the management of OR. The current research compares technical efficiency of...