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Impact of website interface on customer experience and engagement intention in online hotel booking

Le, Tran-Thien-Y.; Chen, Ja-Shen - In: International journal of information systems in the … 14 (2022) 1, pp. 1-18

Persistent link: https://www.econbiz.de/10012799971

Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust

Amin, Muslim; Ryu, Kisang; Cobanoglu, Cihan; Nizam, Ahmad - In: Journal of hospitality marketing & management 30 (2021) 7, pp. 845-870

Persistent link: https://www.econbiz.de/10012649552

The impact of e-service on hotels' booking : adjusted TAM framework for customers' intentions to book hotels online

Vrontis, Demetris; Massoud, Mazen; Dennaoui, Hassan; El … - In: Global business & economics review 26 (2022) 3, pp. 285-313

Persistent link: https://www.econbiz.de/10013193843

Impact of visual information on online consumer review behavior : evidence from a hotel booking website

Kim, Molan; Lee, Seung Min; Choi, Sanghak; Kim, Sang Yong - In: Journal of retailing and consumer services 60 (2021), pp. 1-7

Persistent link: https://www.econbiz.de/10012502720

Categorizing peer-to-peer review site features and examining their impacts on room sales

Ai, Jin; Chi, Oscar Hengxuan; Ouyang, Zhe - In: Journal of hospitality marketing & management 28 (2019) 7, pp. 862-881

Persistent link: https://www.econbiz.de/10012176721

Reconnoitering enablers of travelers' online hotel booking intention : moderation of service affordability and perceived pandemic risk

Biswas, Abhijeet - In: International journal of quality & reliability management 40 (2023) 2, pp. 542-565

Persistent link: https://www.econbiz.de/10013535705

Anthropomorphism and OTA chatbot adoption : a mixed methods study

Cai, Danting; Li, Hengyun; Law, Chun Hung Roberts - In: Journal of travel and tourism marketing 39 (2022) 2, pp. 228-255

Persistent link: https://www.econbiz.de/10013352877

Factors of digitalization of the marketing activitiy of tourist enterprises of Ukraine in the conditions of global digitalization

Barna, Marta; Melnyk, Iryna; Baran, Rostyslav - In: Baltic Journal of Economic Studies 7 (2021) 3, pp. 29-36

Persistent link: https://www.econbiz.de/10012615977

Digital marketing in hospitality - case study Hotel Manstir

Mucunska, Dafinka; Nakovski, Dejan - In: UTMS journal of economics / University of Tourism and … 13 (2022) 1, pp. 67-75

In recent decades, hospitality has become one of the largest, fastest growing and most dynamic industrial sectors. It is an industry that includes many complementary businesses from many different fields. The impact of new technologies has played a fundamental role in the growth of the entire...

Persistent link: https://www.econbiz.de/10013326402

Reviewing the online tourism value chain

Berne-Manero, Carmen; Gómez-Campillo, Maria; Marzo … - In: Administrative Sciences : open access journal 8 (2018) 3/48, pp. 1-18

The booking purchase process in B2C tourism online from the perspective of the quality-satisfaction-loyalty value chain … context. The results show that the measurement of website-perceived quality must include utilitarian and hedonic aspects … fostering the effect of quality on satisfaction, and non-monetary costs act as a cause of satisfaction. The online B2C tourism …

Persistent link: https://www.econbiz.de/10012125315