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"Paying it forward" : the link between providers' civility climate, civility toward patients and patient experience outcomes
Oppel, Eva-Maria; Mohr, David C. - In: Health care management review : HCM review 45 (2020) 2, pp. 141-150
Persistent link: https://www.econbiz.de/10012212736
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How social networks influence the local implementation of initiatives developed in quality improvement collaboratives in health care : a qualitative process study
Gillner, Sandra; Oppel, Eva-Maria - In: Health care management review : HCM review 49 (2024) 2, pp. 148-157
Persistent link: https://www.econbiz.de/10014508022
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Exploring characteristics of specialization as moderators of the link between specialization and patient experience of care
Schneider, Annika; Oppel, Eva-Maria - In: Health care management review : HCM review 47 (2022) 4, pp. 297-307
Persistent link: https://www.econbiz.de/10013411906
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The impact of integrated care on health care utilization and costs in a socially deprived urban area in Germany : a difference-in-differences approach within an event-study framewo...
Ress, Vanessa; Oppel, Eva-Maria - In: Health economics 33 (2024) 2, pp. 229-247
Persistent link: https://www.econbiz.de/10014470813
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Structure, process- and outcome-related challenges in hospital management
Winter, Vera - 2012
Persistent link: https://www.econbiz.de/10009570757
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Kundenmanagement in Krankenhäusern
Helmig, Bernd; Winter, Vera; Graf, Alexander - In: Management im Gesundheitswesen : das Lehrbuch für …, (pp. 185-200). 2013
Persistent link: https://www.econbiz.de/10009690810
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Does motivation matter for employer choices? : a discrete-choice analysis of medical students' decisions among public, nonprofit, and for-profit hospitals
Winter, Vera; Thaler, Julia - In: Nonprofit and voluntary sector quarterly 45 (2016) 4, pp. 762-786
Persistent link: https://www.econbiz.de/10011535968
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Who chooses, who uses, who rates : the impact of agency on electronic word-of-mouth about hospitals stays
Drevs, Florian; Winter, Vera - In: Health care management review : HCM review 39 (2014) 3, pp. 223-233
Persistent link: https://www.econbiz.de/10010398984
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Öffentliche Krankenhäuser als Arbeitgeber : Wahrnehmung, Attraktivität und Bedeutung der Public Service Motivation
Winter, Vera; Thaler, Julia - In: Das Publicness-Puzzle : öffentliche Aufgabenerfüllung …, (pp. 77-94). 2014
Persistent link: https://www.econbiz.de/10010424960
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Does ownership matter under challenging conditions? : on the relationship between organizational entrepreneurship and performance in the healthcare sector
Winter, Vera; Ingerfurth, Stefan - In: Public management review 15 (2013) 7, pp. 969-991
Persistent link: https://www.econbiz.de/10010207223