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The meanings of destination : a Q method approach
Huang, Yinghua; Qu, Hailin; Montgomery, Diane - In: Journal of travel research : a quarterly publication of … 56 (2017) 6, pp. 793-807
Persistent link: https://www.econbiz.de/10011708867
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Antecedents and the underlying mechanism of customer intention of co-creating a dining experience
Im, Jinyoung; Qu, Hailin; Beck, Jeffrey A. - In: International journal of hospitality management 92 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012425014
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Antecedents and consequences of hotel customers' psychological ownership
Li, Shuhao; Qu, Hailin; Wei, Min - In: International journal of hospitality management 93 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012435832
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The effects of experienced customer incivility on employees' behavior toward customers and coworkers
Kim, Haemi; Qu, Hailin - In: Journal of hospitality & tourism research : JHTR ; the … 43 (2019) 1, pp. 58-77
Persistent link: https://www.econbiz.de/10011997136
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Attraction agglomeration and destination appeal
Zhou, Bo; Qu, Hailin; Li, Ningqiao - In: Tourism economics : the business and finance of tourism … 22 (2016) 6, pp. 1245-1260
Persistent link: https://www.econbiz.de/10011711834
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It takes a village! : customer value co-creation behavior in restaurant social media-based brand community
Song, Jahyun; Qu, Hailin; Li, Xiang - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 2, pp. 327-352
Persistent link: https://www.econbiz.de/10014633506
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Exploring the moderating role of employee entitlement : insight into the social support paradox
Liu, Jing; Hu, Bing; Qu, Hailin - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 5, pp. 834-850
Persistent link: https://www.econbiz.de/10014633776
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Reenergizing through angel customers : cross-cultural validation of customer-driven employee citizenship behavior
Ma, Emily Jintao; Wang, Yao-Chin; Qu, Hailin - In: The Cornell hospitality quarterly 63 (2022) 3, pp. 334-349
Persistent link: https://www.econbiz.de/10013387202
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Generation Z domestic food tourists' experienced restaurant innovativeness toward destination cognitive food image and revisit intention
Ding, Li; Jiang, Caifen; Qu, Hailin - In: International journal of contemporary hospitality management 34 (2022) 11, pp. 4157-4177
Persistent link: https://www.econbiz.de/10013413344
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From bystanders to actioners : a tri-theoretical exploration of residents' roles in tourist PEBs
Liu, Aijing; Ma, Emily Jintao; Wei, Wenzhong; Qu, Hailin - In: Journal of destination marketing & management 28 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014365703