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Antecedents of customer value co-creation in Islamic banking : the role of religiosity, perceived value and behavioral factors
Abror, Abror; Patrisia, Dina; Engriani, Yunita; Nazirul … - In: Cogent business & management 10 (2023) 3, pp. 1-19
relationship between satisfaction and customer value co-creation, it was found that satisfaction relates to customer value co … between customer satisfaction and customer commitment. Limitations and future research are discussed. …
Persistent link: https://www.econbiz.de/10014506339
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Value co-creation and perceived value : a customer perspective in the hospitality context
Solakis, Konstantinos; Peña-Vinces, Jesús; … - In: European research on management and business economics 28 (2022) 1, pp. 1-10
Using the DART (dialogue, access, risk, and transparency) model as a core framework of value co-creation (VCC), and in the context of hospitality services, this study explores the role VCC might have in customers' perceived value (PV). The study delineates two characteristics of PV - perceived...
Persistent link: https://www.econbiz.de/10012813648
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The impact of value co-creation on hotel brand equity and customer satisfaction
González-Mansilla, Óscar; Berenguer Contrí, Gloria; … - In: Tourism management : research, policies, practice 75 (2019), pp. 51-65
Persistent link: https://www.econbiz.de/10012063560
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Human value co-creation behavior in tourism : insight from an Australian whale watching experience
Xie, Jinghua; Tkaczynski, Aaron; Prebensen, Nina K. - In: Tourism management perspectives : TMP 35 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012296687
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Customer perceptions of innovativeness : an accelerator for value co-creation
Kim, Eojina; Tang, Liang; Bosselman, Robert - In: Journal of hospitality & tourism research : JHTR ; the … 43 (2019) 6, pp. 807-838
Persistent link: https://www.econbiz.de/10012053373
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An examination of the relationship between co-creation and well-being : an application in the case of tourism
Dekhili, Sihem; Hallem, Yousra - In: Journal of travel and tourism marketing 37 (2020) 1, pp. 33-47
Persistent link: https://www.econbiz.de/10012289256
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Measuring users' value experience on a travel website (e-value) : what value is cocreated by the user?
Mohd-Any, Amrul Asraf; Winklhofer, Heidi; Ennew, … - In: Journal of travel research : a quarterly publication of … 54 (2015) 4, pp. 496-510
Persistent link: https://www.econbiz.de/10011296030
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Examining relationships among food's perceived value, well-being, and tourists' loyalty
Liu, Shaopeng; Li, Shiying; Chen, Yuqing; Zheng, Tianxiang - In: Journal of vacation marketing 29 (2023) 2, pp. 161-174
Persistent link: https://www.econbiz.de/10014246964
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Organizational strategies for filling the customer can-do/must-do gap
Ford, Robert C.; McColl-Kennedy, Janet R. - In: Business horizons 58 (2015) 4, pp. 459-468
Persistent link: https://www.econbiz.de/10011300878
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An integrated model of corporate brand experience and customer value co-creation behaviour
Shamim, Amjad; Ghazali, Zulkipli; Albinsson, Pia A. - In: International journal of retail & distribution management 44 (2016) 2, pp. 139-158
Persistent link: https://www.econbiz.de/10011552612