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1
Does the nature of
airport
terminal service activities matter? : processing and non-processing service quality, passenger affective image and satisfaction
Antwi, Collins Opoku
;
Fan, Chong-jun
;
Ihnatushchenko, …
- In:
Journal of air transport management
89
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012383788
Saved in:
2
Further investigation of behavioural intention towards LCAs : multi-group analyses of air traveller behaviouristics
Chawannuch Wungrotjanarut
;
Racela, Olimpia C.
- In:
Journal of Asia Business Studies
16
(
2022
)
1
,
pp. 101-120
Persistent link: https://www.econbiz.de/10012886239
Saved in:
3
Nordic
Airports
' service quality attributes : themes in online reviews
Arasli, Hüseyin
;
Saydam, Mehmet Bahri
;
Jafari, Kaveh
; …
- In:
Scandinavian journal of hospitality and tourism
23
(
2023
)
2/3
,
pp. 248-263
Persistent link: https://www.econbiz.de/10014439088
Saved in:
4
Antecedents and consequences of passenger satisfaction with the
airport
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
83
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012170254
Saved in:
5
Recommend or not? : the influence of emotions on passengers' intention of airline recommendation during COVID-19
Wang, Xi
;
Zheng, Jie
;
Tang, Liang
;
Luo, Yi
- In:
Tourism management : research, policies, practice
95
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013534425
Saved in:
6
Forecasting airline passengers' satisfaction based on sentiments and ratings : an application of VADER and machine learning techniques
Murugesan, R.
;
Rekha A P
;
Nitish N
;
Balanathan, Raghavan
- In:
Journal of air transport management : a new …
120
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10015084543
Saved in:
7
The effects of service quality dimensions and passenger characteristics on passenger's overall satisfaction with an
airport
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
44/45
(
2015
),
pp. 77-81
Persistent link: https://www.econbiz.de/10011341616
Saved in:
8
Key drivers of passengers' overall satisfaction at klia2 terminal
Nor Azlina Mohd Isa
;
Hazelin Ghaus
;
Norlida Abdul Hamid
; …
- In:
Journal of air transport management
87
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012291826
Saved in:
9
Exploring different
airport
users' service quality satisfaction between service providers and air travelers
Hong, Seock-Jin
;
Choi, Dongho
;
Chae, Junjae
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012132249
Saved in:
10
The effects of the servicescape of
airport
transfer amenities on the behavioral intentions of transfer passengers : a case study on Incheon International
Airport
Park, Kyuseon
;
Park, Jin-Woo
- In:
Journal of air transport management
72
(
2018
),
pp. 68-76
Persistent link: https://www.econbiz.de/10011910587
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