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Analysis of e-service quality...
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Service quality
20,663
Dienstleistungsqualität
20,647
Multi-criteria analysis
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7,149
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6,183
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6,159
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4,369
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2,712
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1,745
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Germany
1,429
Gesundheitswesen
1,292
Health care system
1,274
Supply chain
1,233
Lieferkette
1,232
Produktqualität
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Product quality
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Zopounidis, Constantin
79
Siciliani, Luigi
76
Figueira, José Rui
69
Greco, Salvatore
68
Propper, Carol
53
Straume, Odd Rune
52
Zavadskas, Edmundas Kazimieras
50
Bruhn, Manfred
49
Hanushek, Eric Alan
45
Prybutok, Victor R.
45
Ishizaka, Alessio
43
Rivkin, Steven G.
43
Doumpos, Michael
42
Han, Heesup
42
Nijkamp, Peter
40
Mattila, Anna S.
39
Brekke, Kurt R.
37
Shahin, Arash
36
Gravelle, Hugh
35
Ehrgott, Matthias
34
Kadziński, Miłosz
34
Liao, Huchang
34
Słowiński, Roman
34
Mahapatra, Siba Sankar
33
Prentice, Catherine
32
Xu, Zeshui
32
Miettinen, Kaisa
31
Almeida, Adiel Teixeira de
30
McColl-Kennedy, Janet R.
29
Pathak, Parag A.
29
Saaty, Thomas L.
29
Wallenius, Jyrki
29
Corrente, Salvatore
28
Ferreira, Fernando Alberto Freitas
28
Hanushek, Eric A.
28
Staiger, Douglas
28
Tavana, Madjid
28
Rockoff, Jonah E.
27
Usman, Osly
27
Figlio, David N.
26
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National Bureau of Economic Research
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OECD
156
IGI Global
74
Springer Fachmedien Wiesbaden
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Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
36
World Bank
30
International Monetary Fund (IMF)
26
International Monetary Fund
24
Economics Research, World Bank Group
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World Bank Group
19
Nomos Verlagsgesellschaft
18
Hochschulrektorenkonferenz
17
Europäische Kommission
16
HAL
16
Organisation for Economic Co-operation and Development
13
Inter-American Development Bank
12
Verlag Dr. Kovač
12
VDI-VDE Innovation + Technik GmbH / Institut für Innovation und Technik
8
EconWPA
7
Shaker Verlag
6
Springer-Verlag GmbH
6
Taylor and Francis.
6
Vereinte Nationen / Department of Economic and Social Affairs
6
Eric Cuvillier <Firma>
5
European Centre for the Development of Vocational Training
5
Europäische Kommission / Gemeinsame Forschungsstelle
5
Europäische Kommission / Generaldirektion Kommunikationsnetze, Inhalte und Technologien
5
OECD / International Transport Forum
5
Tinbergen Instituut
5
Edward Elgar Publishing
4
Erasmus Research Institute of Management
4
Europäische Kommission / Generaldirektion Informatik / Interoperability Unit
4
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
4
Friedrich-Schiller-Universität Jena
4
Hochschulkolleg E-Government <Stuttgart>
4
International Federation for Information Processing
4
Logos Verlag Berlin
4
Springer International Publishing
4
Tech4i2 Ltd.
4
ToKnowPress
4
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European journal of operational research : EJOR
619
International journal of hospitality management
412
International journal of production research
372
Journal of retailing and consumer services
335
The service industries journal
301
Journal of business research : JBR
290
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
242
Technological forecasting & social change : an international journal
227
International journal of production economics
214
The journal of services marketing
210
Omega : the international journal of management science
209
Journal of air transport management
203
Computers & operations research : and their applications to problems of world concern ; an international journal
198
International journal of services and operations management
188
International journal of productivity and quality management : IJPQM
184
Working paper / National Bureau of Economic Research, Inc.
181
NBER working paper series
179
Auditing : a journal of practice & theory
175
International journal of contemporary hospitality management
169
NBER Working Paper
161
International journal of quality & reliability management
153
Services marketing quarterly
141
SpringerLink / Bücher
140
Journal of hospitality marketing & management
139
The TQM journal : the international review of organizational improvement
139
Tourism management : research, policies, practice
136
Journal of travel and tourism marketing
132
Journal of the Operational Research Society
126
Socio-economic planning sciences : the international journal of public sector decision-making
121
Cogent business & management
119
International journal of business information systems : IJBIS
114
International journal of quality and service sciences
114
Service business
113
Journal of service research : JSR
103
Health care management review : HCM review
102
Operational research : an international journal
102
IEEE transactions on engineering management : EM
100
Total quality management & business excellence
95
Group decision and negotiation
94
Journal of service management
94
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ECONIS (ZBW)
31,782
RePEc
1,030
EconStor
383
USB Cologne (EcoSocSci)
124
Other ZBW resources
120
BASE
75
OLC EcoSci
23
ArchiDok
1
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10
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33,538
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date (oldest first)
1
Decision support process for selection of an optimal enterprise architecture framework for e-government implementation
Mokone, Christopher B.
;
Eyitayo, Oduronke T.
;
Masizana, …
- In:
Inventi impact: SMEs
(
2020
)
2
,
pp. 73-86
Persistent link: https://www.econbiz.de/10012317127
Saved in:
2
AHP
for evaluating e-government : analysis and application
Kabassi, Katerina
- In:
The analytic hierarchy process : advances in research …
,
(pp. 175-200)
.
2018
Persistent link: https://www.econbiz.de/10012007680
Saved in:
3
A hybrid fuzzy methodology to evaluate customer satisfaction in a public transportation system for Istanbul
Bilişik, Özge Nalan
;
Erdoğan, Melike
;
Kaya, İhsan
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
10
,
pp. 1141-1159
Persistent link: https://www.econbiz.de/10009793743
Saved in:
4
E-government project evaluation : a balanced scorecard analysis
Yao, Jianrong
;
Liu, Jin
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 11-23
Persistent link: https://www.econbiz.de/10011529130
Saved in:
5
Does decision changes : a case discussion on e-governance outsourcing ; a fuzzy analysis approach
Mahalik, Debendra Kumar
- In:
Global business review
15
(
2014
)
4
,
pp. 39-48
Persistent link: https://www.econbiz.de/10011346398
Saved in:
6
Ranking of government web sites of India by an integrated method of
AHP
with TOPSIS
Mahalik, Debendra Kumar
- In:
Paradigm : the journal of Institute of Management Technology
16
(
2012
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011758472
Saved in:
7
E-government diffusion in Iran : a public sector employees' perspective
Hashemkhani Zolfani, Sarfaraz
;
Sedaghat, Maedah
;
Rad, …
- In:
International journal of business information systems : …
15
(
2014
)
2
,
pp. 205-221
Persistent link: https://www.econbiz.de/10010376916
Saved in:
8
Performance evaluation on quality of Asian e-government websites : an
AHP
approach
Dominic, P. D. D.
;
Jati, Handaru
;
Kannabiran, G.
- In:
International journal of business information systems : …
6
(
2010
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10008664060
Saved in:
9
A combined QFD-
AHP
decision-making tool for the investigation and improvement of e-banking usage
Paltayian, George
;
Georgiou, Andreas C.
;
Gotzamani, Katerina
- In:
International journal of quality & reliability management
41
(
2024
)
1
,
pp. 150-172
Persistent link: https://www.econbiz.de/10014470825
Saved in:
10
A web-based Delphi multi-criteria group decision-making framework for renewable energy project development processes
Pojadas, Dave J.
;
Abundo, Michael Lochinvar S.
- In:
International journal of management and decision making …
19
(
2020
)
4
,
pp. 426-449
Persistent link: https://www.econbiz.de/10012514522
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