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Healthcare quality, patients' satisfaction, and hospital incentives in France

Lescher, Myriam; Sirven, Nicolas - In: Revue d'économie politique 129 (2019) 4, pp. 525-551

Persistent link: https://www.econbiz.de/10012383692

An integrated methodology for evaluating patient service quality

Materla, Tejaswi; Cudney, Elizabeth A. - In: Total quality management & business excellence 31 (2020) 15, pp. 1738-1759

Persistent link: https://www.econbiz.de/10012385057

Service quality on patients satisfaction in federal medical centre, Keffi, Nasarawa State

Dauda, Abdullahi - In: Accounting and taxation review : A&TR 4 (2020) 3, pp. 41-53

Persistent link: https://www.econbiz.de/10012315253

Modeling the impact of hospital logistics on quality of care and patient satisfaction : results of a survey in three public healthcare facilities in Fez, Morocco

Frichi, Youness; Jawab, Fouad; Boutahari, Said - In: Journal of industrial engineering and management : JIEM 13 (2020) 2, pp. 296-320

administrative procedures. A questionnaire was developed and administered face-to-face to 384 hospitalized patients in three public … healthcare facility: Urgent Patients Circuit and Scheduled Patients Circuit. Thus, two PLS-SEM models were evaluated and …, technical facilities and equipment, etc. Thus, hospital managers and health system stakeholders should pay particular attention …

Persistent link: https://www.econbiz.de/10012317085

The impact of government accreditation in the field of the quality of medical services on the satisfaction of patients in Romania

Ceocea, Costel; Ceocea, Raluca Alexandra; Cosma, Aurora; … - In: Studies and scientific researches / Economics edition / … 32 (2020), pp. 24-37

Persistent link: https://www.econbiz.de/10012422951

Improving the registration process in a healthcare facility with lean principles

Nino, Valentina; Martinez, Kenneth J.; Gomez, Karina; … - In: Journal of industrial engineering and management : JIEM 14 (2021) 3, pp. 538-551

the dissatisfaction. Findings: The information obtained from the lean tools showed that patients questioned the need for … improve the registration process reducing the number of patients complaints by 40%. Practical implications: This project …

Persistent link: https://www.econbiz.de/10012598993

U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation

Lee, Jung Young; McFadden, Kathleen L.; Lee, Min Kyung; … - In: International journal of production economics 234 (2021), pp. 1-14

Persistent link: https://www.econbiz.de/10012502820

Patient satisfaction in emergency department : unveiling complex interactions by wearable sensors

Stefanini, Alessandro; Aloini, Davide; Gloor, Peter A.; … - In: Journal of business research : JBR 129 (2021), pp. 600-611

Persistent link: https://www.econbiz.de/10012509712

How teams impact patient satisfaction : a review of the empirical literature

Hoff, Timothy; Prout, Kathryn; Carabetta, Shannon - In: Health care management review : HCM review 46 (2021) 1, pp. 75-85

Persistent link: https://www.econbiz.de/10012520520

The mediating role of patient satisfaction in the effect of patient visit experiences on word-of-mouth intention

Akbolat, Mahmut; Sezer, Cemal; Ünal, Özgün; Amarat, … - In: Health marketing quarterly 38 (2021) 1, pp. 12-22

Persistent link: https://www.econbiz.de/10012607836