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Impact of nutrition service attributes on patient satisfaction : evidence from an outpatient clinic at a Lebanese-Middle Eastern hospital
Serhan, Mireille; Toutounji, Batoul; Serhan, Carole - In: EuroMed journal of business 18 (2023) 1, pp. 46-67
Persistent link: https://www.econbiz.de/10014325616
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Creating value for patients through service encounter experiences : evidence from Turkey
Akin, Mahmut Selami; Okumuş, Abdullah - In: Asia Pacific journal of marketing and logistics 35 (2023) 4, pp. 828-848
Persistent link: https://www.econbiz.de/10014285902
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Modeling patient perceptions about generic drug quality and trust with doctors : an empirical analysis for creating sustainable healthcare
Rejikumar G.; Ajitha, Aswathy Asokan; Kalpana, P.; … - In: IEEE transactions on engineering management : EM 70 (2023) 8, pp. 2968-2987
Persistent link: https://www.econbiz.de/10014364803
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Patient consideration of local hospital, center of excellence, and medical tourism options for surgery
Yoo, Boonghee; Thelen, Shawn T.; Harrison, Kristina - In: Health marketing quarterly 40 (2023) 2, pp. 119-140
Persistent link: https://www.econbiz.de/10014295039
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A paradigm shift for medical health care to focus on a service-value approach to achieve greater patient satisfaction
Ali, Naser; Dzandu, Michael D. - In: Journal of health organization and management 37 (2023) 2, pp. 133-157
Persistent link: https://www.econbiz.de/10014303222
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The physician CEO advantage and hospital performance during the COVID-19 pandemic : capacity utilization and patient satisfaction
Belasen, Alan T.; Belasen, Ariel; Feng, Zhilan - In: Journal of health organization and management 37 (2023) 3, pp. 313-326
Persistent link: https://www.econbiz.de/10014303244
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How satisfactory are empathetic care and robotic assistance in telemedicine services?
Saxena, Shilpi; Prashar, Anupama - In: The service industries journal 43 (2023) 11/12, pp. 827-853
Persistent link: https://www.econbiz.de/10014321627
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Service quality in health care : empathy as a double-edged sword in the physician-patient relationship
Cadet, Fabienne; Sainfort, François - In: International journal of pharmaceutical and healthcare … 17 (2023) 1, pp. 115-131
Persistent link: https://www.econbiz.de/10014336885
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Healthcare quality and dementia risk
Aravena, José M.; Chen, Xi; Levy, Becca R. - 2024
Low healthcare quality has been found to predict the development of several illnesses in older adults, while the evidence on dementia is still lacking. This study assesses whether and to what extent experiencing low healthcare quality can be associated with developing dementia in people...
Persistent link: https://www.econbiz.de/10014483939
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Healthcare quality and dementia risk
Aravena, José M.; Chen, Xi; Levy, Becca R. - 2024
Low healthcare quality has been found to predict the development of several illnesses in older adults, while the evidence on dementia is still lacking. This study assesses whether and to what extent experiencing low healthcare quality can be associated with developing dementia in people...
Persistent link: https://www.econbiz.de/10014495150