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Apparel e-tailing : website quality indicators and customer satisfaction

Bansal, Neeraj; Sharma, Sanjeev Kumar - In: International journal of internet marketing and … 20 (2024) 3/4, pp. 410-427

Persistent link: https://www.econbiz.de/10015065568

Predicting repurchase intentions with website usability : a parallel mediation of perceived customers satisfaction and service quality confirmation

Mittal, Ella; Kaur, Parvinder - In: International journal of electronic marketing and … 15 (2024) 2, pp. 223-239

Persistent link: https://www.econbiz.de/10015063939

Customers' perceptions as an antecedent of satisfaction with online retailing services

Mwencha, Peter; Muathe, Stephen - In: Journal of marketing and consumer behaviour in emerging … (2018) 1, pp. 4-27

The assessment of antecedents of customer satisfaction has become very important for the success of online retailing services. This paper reports the results of a study that investigated the antecedent role of customers' perceptions vis-a-vis satisfaction with online retailing services. While...

Persistent link: https://www.econbiz.de/10012116963

Face forward: how employees' digital presence on service websites affects customer perceptions of website and employee service quality

Herhausen, Dennis; Emrich, Oliver; Grewal, Dhruv; … - In: Journal of marketing research 57 (2020) 5, pp. 917-936

Persistent link: https://www.econbiz.de/10012271989

An investigation of antedecents and consequences of consumers' attitudes towards an apparel website

Lee, Zui Chih; Hodges, Nancy; Watchravesringkan, Kittichai - In: International journal of electronic customer … 9 (2015) 2/3, pp. 138-157

Persistent link: https://www.econbiz.de/10011586451

Impacts of e-service quality on customer satisfaction : a case study of Lazada

Duong Thi Hoai Nhung; Ngan, Nguyen Thi - In: VNU journal of economics and business 2 (2022) 2, pp. 120-129

Persistent link: https://www.econbiz.de/10013499383

Buyer behaviour modelling of rural online purchase intention using logistic regression

Arumugam, Thangaraja; Hameed, S. Shahul; Sanjeev, M. A. - In: International journal of management & enterprise … 22 (2023) 2, pp. 139-157

Persistent link: https://www.econbiz.de/10014316668

An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM

Ranjan, Priyadarshi; Acharyulu, G. V. R. K. - In: International journal of electronic marketing and … 13 (2022) 4, pp. 490-512

Persistent link: https://www.econbiz.de/10014309992

The influence of website dimensionality on customer experiences, perceptions and behavioral intentions : an exploration of 2D vs. 3D web design

Visinescu, Lucian L.; Sidorova, Anna; Jones, Mary C.; … - In: Information & management : the internat. journal of … 52 (2015) 1, pp. 1-17

Persistent link: https://www.econbiz.de/10010485619

Why do people intend to back crowdfunding projects? : a perspective on social cognitive theory

Kuo, Ying-Feng; Lin, Cathy S.; Wu, Chung-Hsien - In: Journal of electronic commerce research : JECR 21 (2020) 3, pp. 180-196

Persistent link: https://www.econbiz.de/10012296015