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Measuring quality performance between public and private hospitals in Malaysia
Ahmed, Selim; Abd Manaf, Noor Hazilah; Islam, Rafikul - In: International Journal of Quality and Service Sciences 9 (2017) 2, pp. 218-228
,007 self-administered survey questionnaires to the hospital staff (i.e. doctors, nurses, pharmacists and medical laboratory … significant differences between public and private hospital staff on progress of quality improvement process, patient satisfaction … and cost of the medical services. Private hospital staff believed that their hospital’s quality management process and …
Persistent link: https://www.econbiz.de/10014802572
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Zone of tolerance for healthcare services : a diagnostic model of public and private hospital service quality
Nadiri, Halil; Kashif Hussain - In: Argumenta oeconomica 37 (2016) 2, pp. 245-280
Persistent link: https://www.econbiz.de/10012284631
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Zone of tolerance for healthcare services : a diagnostic model of public and private hospital service quality
Nadiri, Halil; Kashif Hussain - In: Argumenta oeconomica (2016) 2, pp. 245-280
Persistent link: https://www.econbiz.de/10011626526
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Does hospital ownership affect patient experience? : an investigation into public–private sector differences in England
Pérotin, Virginie; Zamora, Bernarda; Reeves, Rachel; … - In: Journal of health economics 32 (2013) 3, pp. 633-646
Persistent link: https://www.econbiz.de/10009766897
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Does the healthcare industry report quality costs? : comparative investigations of public and private hospitals
Uyar, Ali; Neyis, Arzu - In: Total quality management & business excellence : an … 26 (2015) 7/8, pp. 733-745
Persistent link: https://www.econbiz.de/10011388389
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Quality evaluation in professional knowledge-intensive services
Orava, Markus; Tuominen, Pekka - In: Liiketaloudellinen aikakauskirja 51 (2002) 3, pp. 280-298
Persistent link: https://www.econbiz.de/10001736077
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The impact of public hospitals' privatization on nurse staffing
Ramamonjiarivelo, Zo; Hearld, Larry; Weech-Maldonado, Robert - In: Health care management review : HCM review 46 (2021) 4, pp. 266-277
Persistent link: https://www.econbiz.de/10012664456
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Competition between for-profit and nonprofit health care providers and quality
Stenbacka, Rune; Tombak, Mihkel M. - In: Journal of institutional and theoretical economics : JITE 176 (2020) 2, pp. 243-275
Persistent link: https://www.econbiz.de/10012240633
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The quality and efficiency between public and private firms: evidence from ambulance services
Knutsson, Daniel; Tyrefors, Björn - 2020
Economic theory predicts that outsourcing public services to private firms will reduce costs, but the effect on quality is ambiguous. We explore quality differences between publicly and privately owned ambulances in a setting where patients are as good as randomly assigned to ambulances of...
Persistent link: https://www.econbiz.de/10012296885
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Measuring patieints' healthcare service quality perceptions, satisfaction, and loyalty in public and private sector hospitals in Pakistan
Shabbir, Asma; Malik, Shahab Alam; Malik, Shujah Alam - In: International journal of quality & reliability management 33 (2016) 5, pp. 538-557
Persistent link: https://www.econbiz.de/10011583501