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38
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20
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16
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14
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1
Hurting or helping? The effect of service agents' workplace ostracism on customer service perceptions
Wan, Echo Wen
;
Chan, Kimmy Wa
;
Chen, Rocky Peng
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
6
,
pp. 746-769
Persistent link: https://www.econbiz.de/10011614103
Saved in:
2
The effect of social exclusion on consumer preference for anthropomorphized brands
Chen, Rocky Peng
;
Wan, Echo Wen
;
Levy, Eric
- In:
Journal of consumer psychology : JCP : the official …
27
(
2017
)
1
,
pp. 23-34
Persistent link: https://www.econbiz.de/10011771816
Saved in:
3
Anthropomorphized helpers undermine autonomy and enjoyment in computer games
Kim, Sara
;
Chen, Rocky Peng
;
Zhang, Ke
- In:
Journal of consumer research : JCR ; an …
43
(
2016
)
2
,
pp. 282-302
Persistent link: https://www.econbiz.de/10011551014
Saved in:
4
How consumers in China perceive brands in online and offline encounters : a framework for brand perception
Chan, Terri H.
;
Chen, Rocky Peng
;
Tse, Caleb H.
- In:
Journal of advertising research
58
(
2018
)
1
,
pp. 90-110
Persistent link: https://www.econbiz.de/10011875523
Saved in:
5
Fast or slow : how temporal work design shapes experienced passage of time and job performance
Zhao, Helen H.
;
Deng, Hong
;
Chen, Rocky Peng
;
Parker, …
- In:
Academy of Management journal : AMJ
65
(
2022
)
6
,
pp. 2014-2033
Persistent link: https://www.econbiz.de/10013548961
Saved in:
6
Filling an empty self : the impact of social exclusion on consumer preference for visual density
Su, Lei
;
Wan, Echo Wen
;
Jiang, Yuwei
- In:
Journal of consumer research : JCR ; an …
46
(
2019
)
4
,
pp. 808-824
Persistent link: https://www.econbiz.de/10012120624
Saved in:
7
The impact of identity breadth on consumer preference for advanced products
Ding, Ying
;
Wan, Echo Wen
;
Xu, Jing
- In:
Journal of consumer psychology : JCP : the official …
27
(
2017
)
2
,
pp. 231-244
Persistent link: https://www.econbiz.de/10011707468
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8
Regulating risk or risking regulation? : construal levels and depletion effects in the processing of health messages
Agrawal, Nidhi
;
Wan, Echo Wen
- In:
Journal of consumer research : JCR ; an …
36
(
2009/10
)
3
,
pp. 448-462
Persistent link: https://www.econbiz.de/10003895838
Saved in:
9
The effect of regulatory depletion on attitude certainty
Wan, Echo Wen
;
Rucker, Derek D.
;
Tormala, Zakary L.
; …
- In:
Journal of marketing research : JMR
47
(
2010
)
3
,
pp. 531-541
Persistent link: https://www.econbiz.de/10003983876
Saved in:
10
Carryover effects of self-control on decision making : a construal-level perspective
Wan, Echo Wen
;
Agrawal, Nidhi
- In:
Journal of consumer research : JCR ; an …
38
(
2011/12
)
1
,
pp. 199-214
Persistent link: https://www.econbiz.de/10009160915
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