As India attracts more FDI in retail and opens its doors to the multinational giants, organized retailing across various sectors is bound to grow in the coming decade. Although a retailer's real litmus test is the “customer satisfaction level with in-store shopping experience”, the...

The need to make food production, distribution and consumption sustainable is a critical concern worldwide. Even though India contributes significantly to the world’s fruit and vegetable production, per capita domestic availability and export of fruits and vegetables in this country is low...

Purpose – In recent years there has been an increasing interest in make-to-stock and make-to-order combined strategies in food manufacturing operations. However, most scholarly work to-date has neglected the role of hierarchical production planning (HPP) in guiding small- and medium-sized...