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Indien
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97,092
Electronic Commerce
23,672
Service quality
21,498
E-commerce
21,054
Dienstleistungsqualität
20,747
Customer satisfaction
15,307
Kundenzufriedenheit
13,722
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12,409
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12,070
Relationship marketing
8,397
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8,327
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6,301
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6,288
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6,026
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6,015
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5,254
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3,133
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3,126
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3,067
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3,052
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3,045
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2,987
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2,959
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2,943
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2,926
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2,888
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191
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166
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144
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133
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126
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126
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121
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117
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117
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113
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109
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109
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104
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103
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102
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98
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97
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96
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96
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95
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95
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94
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90
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89
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88
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88
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87
Ray, Ranjan
85
Aithal, P. S.
83
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83
Gupta, Poonam
81
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79
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44
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938
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Indian journal of agricultural economics
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International journal of Indian culture and business management
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Praj̄nȧn : journal of social and management sciences
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IZA Discussion Papers
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Anvesak : journal of the Sardar Patel Institute of Economic and Social Research
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Journal of Services Marketing
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The journal of services marketing
293
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Tourism management : research, policies, practice
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ECONIS (ZBW)
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Other ZBW resources
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BASE
378
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284
OLC EcoSci
93
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14
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Showing
1
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10
of
183,955
Sort
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articles prioritized
date (newest first)
date (oldest first)
1
Exploring the role of
website
quality and hedonism in the formation of e-satisfaction and e-loyalty : evidence from internet users in
India
Ahmed, Asad
;
Rahman, Obaidur
;
Khan, Mohammed Naved
- In:
Journal of research in interactive marketing : …
11
(
2017
)
3
,
pp. 246-267
Persistent link: https://www.econbiz.de/10011779157
Saved in:
2
Analysing key indicators of
website
service quality using Kano and DANP hybrid model
Tabaeeian, Reihaneh Alsadat
;
Fahimi, Milad
- In:
International journal of process management and …
11
(
2021
)
6
,
pp. 791-807
Persistent link: https://www.econbiz.de/10012672163
Saved in:
3
What drives consumer
website
stickiness intention? : the role of
website
service quality and
website
involvement
Wu, Jinnan
;
Liu, Lin
;
Cui, Tingting
- In:
International journal of services technology and …
27
(
2021
)
3
,
pp. 189-208
Persistent link: https://www.econbiz.de/10012594214
Saved in:
4
Online shopping experience in
India
: an examination of consumers world
Dutt, Maani
;
Singh, Anurupa B.
;
Joshi, Ambrish
- In:
International journal of business excellence : IJBEX
21
(
2020
)
3
,
pp. 378-393
Persistent link: https://www.econbiz.de/10012250654
Saved in:
5
Exploring E-CRM in Indian banking sector
Sharma, Ridhima
;
Shastri, Siddharth
;
Rathore, Jitendra Singh
- In:
International journal of public sector performance …
6
(
2020
)
5
,
pp. 653-663
Persistent link: https://www.econbiz.de/10012516848
Saved in:
6
Analysing the complexities of
website
functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in
India
Tandon, Urvashi
;
Kiran, Ravi
;
Sah, Ash N.
- In:
International journal of electronic marketing and …
7
(
2016
)
2
,
pp. 115-140
Persistent link: https://www.econbiz.de/10011643577
Saved in:
7
Factors driving consumer loyalty intention towards e-tailers : an integrated model
Punyatoya, Plavini
;
Satpathy, Anurag
;
Agrawal, Arjun
- In:
International journal of business information systems : …
27
(
2018
)
4
,
pp. 466-492
Persistent link: https://www.econbiz.de/10011856689
Saved in:
8
A study on customer's perception of online banking and e-service quality among Chennai customers
Kumar, G.
;
Shenbagaraman, V. M.
- In:
International journal of business excellence
11
(
2017
)
1
,
pp. 72-94
Persistent link: https://www.econbiz.de/10011710582
Saved in:
9
Comparison of e-service quality of Indian e-commerce websites
Dhingra, Sanjay
;
Gupta, Shelly
;
Bhatt, Ruchi
- In:
International journal of Indian culture and business …
26
(
2022
)
3
,
pp. 407-426
Persistent link: https://www.econbiz.de/10014314185
Saved in:
10
Determinants of e-loyalty-related behavioural intentions of online travel companies in
India
: an SEM study with Indian consumers
Gera, Rajat
;
Singhvi, S. R.
- In:
International journal of leisure and tourism marketing …
2
(
2011
)
1
,
pp. 353-377
Persistent link: https://www.econbiz.de/10009409468
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