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Understanding the dimensions of customer relationships in the hotel and restaurant industries
Hyun, Sunghyup Sean; Perdue, Richard R. - In: International journal of hospitality management 64 (2017), pp. 73-84
Persistent link: https://www.econbiz.de/10011731687
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Person - environment fit and its effects on employees' emotions and self-rated/supervisor-rated performances : the case of employees in luxury hotel restaurants
Lee, Yong-Ki; Kim, Soon-Ho; Kim, Min-Seong; Kim, Ho-Seok - In: International journal of contemporary hospitality management 29 (2017) 5, pp. 1447-1467
Persistent link: https://www.econbiz.de/10011732152
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The power of self-service technologies in creating transcendent service experiences : the paradox of extrinsic attributes
Wei, Wei; Torres, Edwin N.; Hua, Nan - In: International journal of contemporary hospitality management 29 (2017) 6, pp. 1599-1618
Persistent link: https://www.econbiz.de/10011732197
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Profiling customers in the hospitality sector : an approach towards market segmentation in hotels and restaurants in Assam
Goswami, Sinmoy; Barman, Panchanan; Sarmah, Suman - In: The IUP journal of marketing management : IJMM 16 (2017) 2, pp. 27-53
Persistent link: https://www.econbiz.de/10011732413
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Advertising spending, firm performance, and the moderating impact of CSR
Assaf, A. Georges; Josiassen, Alexander; Ahn, Jin Sun; … - In: Tourism economics : the business and finance of tourism … 23 (2017) 7, pp. 1484-1495
Persistent link: https://www.econbiz.de/10011772672
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The relationship between immigration and tourism firms
Massidda, Carla; Etzo, Ivan; Piras, Romano - In: Tourism economics : the business and finance of tourism … 23 (2017) 8, pp. 1537-1552
Persistent link: https://www.econbiz.de/10011772739
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Greening competitiveness for hotels and restaurants
Iraldo, Fabio; Testa, Francesco; Lanzini, Pietro; … - In: Journal of small business and enterprise development 24 (2017) 3, pp. 607-628
Persistent link: https://www.econbiz.de/10011777183
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Corporate social responsibility and equity-holder risk in the hospitality industry
Kim, Yonghee; Kim, Min Chung; Mattila, Anna S. - In: Cornell hospitality quarterly : CQ 58 (2017) 1, pp. 81-93
Persistent link: https://www.econbiz.de/10011638556
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Serving indigenous dishes in hotels : an inquiry into the conative response of menu decision makers
Bondzi-Simpson, Alberta; Ayeh, Julian K. - In: International journal of hospitality management 67 (2017), pp. 115-124
Persistent link: https://www.econbiz.de/10011785178
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Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention
Han, Heesup; Hyun, Sunghyup Sean - In: International journal of hospitality management 63 (2017), pp. 82-92
Persistent link: https://www.econbiz.de/10011705783