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Online reputation systems in Web 2.0 era
Zheng, Weijun; Jin, Leigh - In: Value creation in e-business management : 15th Americas …, (pp. 296-306). 2009
Persistent link: https://www.econbiz.de/10003881318
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Usability, interactivity, website personality and consumers' responses : a case of internet service provider
Akrimi, Yosra - In: International journal of electronic marketing and … 7 (2016) 3, pp. 204-228
Persistent link: https://www.econbiz.de/10011648266
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Utilizing the platform economy effect through EWOM : does the platform matter?
Xu, Xun; Lee, Chieh - In: International journal of production economics 227 (2020), pp. 1-15
Persistent link: https://www.econbiz.de/10012297462
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Could deal promotion improve merchants' online reputations? : the moderating role of prior reviews
Li, Xitong - In: Journal of management information systems : JMIS 33 (2016) 1, pp. 171-201
Persistent link: https://www.econbiz.de/10011560736
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Your hometown matters : popularity-difference bias in online reputation platforms
Kokkodis, Marios; Lappas, Theodoros - In: Information systems research : ISR 31 (2020) 2, pp. 412-430
Persistent link: https://www.econbiz.de/10012295004
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Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck
Rodríguez-Díaz, Manuel; Espino Rodríguez, Toms F. - In: Journal of vacation marketing : an international journal 24 (2018) 3, pp. 261-274
Persistent link: https://www.econbiz.de/10011912209
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A rating of the online reputation balance in lodgings
Rodríguez-Díaz, Manuel; Alonso-González, Raquel; … - In: Administrative Sciences : open access journal 9 (2019) 3/58, pp. 1-18
Online reputation is a strategic aspect of lodgings' image and commercialization. Websites containing tourism reviews … have increased their influence on customers' decisions, leading to the effective management of Internet social media … measured, and the reliability of opinions. The diverse information available on the Internet can produce communication problems …
Persistent link: https://www.econbiz.de/10012145396
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Online reputation mechanisms and the decreasing value of chain affiliation
Hollenbeck, Brett - In: Journal of marketing research : JMR 55 (2018) 5, pp. 636-654
Persistent link: https://www.econbiz.de/10011957963
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Word-of-mouth and viral marketing activity of the on-line consumer : the role of loyalty chain stages theory
Roy, Sanjit Kumar; Butaney, Gul; Sekhon, Harjit; … - In: Journal of strategic marketing 22 (2014) 6, pp. 494-512
Persistent link: https://www.econbiz.de/10010489692
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Trust and the online conversation : the case of online reviews
Mangold, W. Glynn; Babakus, Emin; Smith, Katherine Taken - In: International journal of internet marketing and … 8 (2013) 2, pp. 143-160
Persistent link: https://www.econbiz.de/10010394710