Peña, Alicia de la (ed.); Amezcua Nuñez, Juan Bernardo (ed.) - 2023 - First edition
Alexa Show Some Empathy: Personified Brands Failing to Engage Customers During COVID-19 / Juan Bernardo Amezcua Nunez -- Brand Engagement in Consumers' Lives During COVID-19 Times / Claudia Quintanilla -- Marketing in a Box: Resilient Strategies Amid the Crisis / Alicia de La Pęa -- Influencer...