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Improving service employee work affect : the transformative potential of work design
Rayburn, Steven W. - In: The journal of services marketing 28 (2014) 1, pp. 71-81
Persistent link: https://www.econbiz.de/10010344163
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Panacea or paradox? : the moderating role of ethical climate
Tanner, Emily C.; Tanner, John F.; Wakefield, Kirk - In: The journal of personal selling & sales management : JPSSM 35 (2015) 2, pp. 175-190
Persistent link: https://www.econbiz.de/10010527058
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Correlates of nonwork and work satisfaction among hotel employees : implications for managers
Yavas, Ugur; Karatepe, Osman M.; Babakus, Emin - In: Journal of hospitality marketing & management 22 (2013) 3/4, pp. 375-406
Persistent link: https://www.econbiz.de/10009767985
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The impact of employee satisfaction on employee intention to leave : a case study analysis
Lai Wan Hooi; Pang Yoon Leong - In: Journal for international business and entrepreneurship … 8 (2015) 3, pp. 281-299
Persistent link: https://www.econbiz.de/10011526758
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Examination into the effects of job satisfaction on salesperson deviance : the moderating role of customer orientation
Lo Iacono, Joseph; Weaven, Scott K.; Griffin, Deborah - In: Journal of business economics and management 17 (2016) 2, pp. 173-186
Persistent link: https://www.econbiz.de/10011516863
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Job satisfaction as a mediator of the relationship between service quality and organisational commitment in higher education : an empirical study of faculty and administration staf...
Trivellas, Panagiotis; Santouridis, Ilias - In: Total quality management & business excellence : an … 27 (2016) 1/2, pp. 169-183
Persistent link: https://www.econbiz.de/10011555773
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The effects of job satisfaction and ethical climate on service quality in elderly care : the case of Taiwan
Chao, Chih-Yang; Ku, Pei-Yu; Wang, Yi-Ting; Lin, Yen-Hui - In: Total quality management & business excellence : an … 27 (2016) 3/4, pp. 339-352
Persistent link: https://www.econbiz.de/10011558677
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The effects of internal marketing on job satisfaction and organizational commitment in Taipei sports centers
Chiu, Weisheng; Cho, Nam-heung; Won, Doyeon - In: Journal of global scholars of marketing science : … 24 (2014) 2, pp. 206-222
Persistent link: https://www.econbiz.de/10010408208
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The influences of internal service quality and job standardization on job satisfaction with supports as mediators : flight attendants at branch workplace
Jiang, Chunfang; Wu, Kuo-ping - In: The international journal of human resource management 25 (2014) 19, pp. 2644-2666
Persistent link: https://www.econbiz.de/10010416159
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Quantity, quality, and satisfaction with mentoring : what matters most?
Xu, Xiaohong; Payne, Stephanie C. - In: Journal of career development 41 (2014) 6, pp. 507-525
Persistent link: https://www.econbiz.de/10010461114