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Customer experience innovation...
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Innovationsmanagement
37,334
Innovation management
34,395
Relationship marketing
26,368
Beziehungsmarketing
25,693
Innovation
21,878
Erfolgsfaktor
17,703
Success factor
15,668
Consumer behaviour
10,036
Konsumentenverhalten
9,985
Deutschland
8,476
Germany
7,911
Competitive advantage
7,548
Wettbewerbsvorteil
7,065
Theorie
6,608
Theory
6,557
Customer satisfaction
6,229
Kundenzufriedenheit
6,144
Strategisches Management
5,336
Unternehmenserfolg
5,319
Firm performance
5,036
Service quality
4,828
Dienstleistungsqualität
4,802
Strategic management
4,671
KMU
4,514
SME
4,504
Produktentwicklung
4,288
New product development
3,928
USA
3,808
Wissensmanagement
3,676
United States
3,674
Unternehmensgründung
3,645
Knowledge management
3,566
Business start-up
3,482
Technischer Fortschritt
3,454
Technological change
3,320
Lieferantenmanagement
3,259
Supplier relationship management
3,257
Brand management
3,175
Markenführung
3,168
Customer service
3,091
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Undetermined
27,741
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14,400
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34,764
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250
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23
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43,345
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5,065
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4,245
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3,491
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3,177
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2,877
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2,877
Case study
2,319
Fallstudie
2,319
Aufsatzsammlung
1,905
research-article
1,076
Dissertation u.a. Prüfungsschriften
854
Ratgeber
845
Bibliografie enthalten
821
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821
Konferenzschrift
752
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524
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457
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447
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288
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210
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conceptual-paper
184
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180
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122
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English
70,173
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20,038
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63
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28
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23
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21
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Herstatt, Cornelius
201
Bruhn, Manfred
168
Homburg, Christian
152
Gassmann, Oliver
145
Brem, Alexander
127
Huber, Frank
91
Kumar, V.
89
Piller, Frank T.
85
Bessant, John R.
82
Gemünden, Hans Georg
79
Kraus, Sascha
79
Bauer, Hans H.
78
Vrontis, Demetris
75
Möslein, Kathrin
74
Rammer, Christian
72
Ratten, Vanessa
69
Tidd, Joseph
67
Hauschildt, Jürgen
66
Matzler, Kurt
66
Reichwald, Ralf
63
Herrmann, Andreas
60
Stauss, Bernd
59
Verhoef, Peter C.
58
Daim, Tugrul U.
57
Han, Heesup
57
Heinemann, Gerrit
57
Meffert, Heribert
57
Stock-Homburg, Ruth
56
Wiedmann, Klaus-Peter
56
Madhani, Pankaj M.
55
Ernst, Holger
54
Ritala, Paavo
54
Bouncken, Ricarda B.
53
Sofka, Wolfgang
53
Ahlert, Dieter
52
Chen, Jin
52
Hollebeek, Linda D.
52
Brockhoff, Klaus
51
Wildemann, Horst
51
Wirtz, Bernd W.
51
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Springer Fachmedien Wiesbaden
503
IGI Global
115
National Bureau of Economic Research
83
Edward Elgar Publishing
81
OECD
68
Springer-Verlag GmbH
66
Verlag Dr. Kovač
66
Haufe-Lexware GmbH & Co. KG
61
Verlag Franz Vahlen
53
Books on Demand GmbH <Norderstedt>
49
Wiley-VCH
35
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
31
Springer Gabler <Firma>
31
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
31
Springer International Publishing
26
International Monetary Fund (IMF)
25
RWTH Aachen
25
Shaker Verlag
25
Walter de Gruyter GmbH & Co. KG
25
Nomos Verlagsgesellschaft
24
Redline Verlag
24
Harvard Graduate School of Business Administration
23
W. Kohlhammer GmbH
23
Harvard Business Review Press
21
Manchester Business School
19
Munich Business School
19
Tredition GmbH <Hamburg>
19
Université Paris-Dauphine (Paris IX)
18
De Gruyter Oldenbourg
17
Institut für Angewandte Innovationsforschung e.V. an der Ruhr-Universität Bochum
17
epubli GmbH
17
Campus Verlag
16
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
16
Fraunhofer-Institut für Systemtechnik und Innovationsforschung
16
Logos Verlag Berlin
16
HAL
14
Institut für Technologie- und Innovationsmanagement <Hamburg>
14
Advanced Institute of Management Research <London>
13
Center for Urban & Real Estate Management <Zürich>
13
Friedrich-Schiller-Universität Jena
13
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Journal of business research : JBR
1,384
SpringerLink / Bücher
1,381
Industrial marketing management : the international journal for industrial and high-tech firms
762
Technological forecasting & social change : an international journal
733
Journal of retailing and consumer services
652
International journal of innovation management
596
International journal of technology management : IJTM
521
Research policy : policy, management and economic studies of science, technology and innovation
446
Technology analysis & strategic management
446
Technovation : the international journal of technological innovation, entrepreneurship and technology management
436
Journal of open innovation : technology, market, and complexity
424
International journal of hospitality management
411
Springer eBook Collection
366
The journal of business & industrial marketing
362
The service industries journal
322
Gabler Edition Wissenschaft
313
IEEE transactions on engineering management : EM
293
The journal of services marketing
276
Europäische Hochschulschriften / 5
260
The journal of product innovation management : an international publication of the Product Development & Management Association
250
International journal of innovation and technology management
247
Journal of the Academy of Marketing Science
240
Journal of strategic marketing
233
Research
233
Springer eBook Collection / Business and Economics
220
International journal of production economics
215
Harvard business review : HBR
212
Harvard-Business-Manager : das Wissen der Besten
212
R & D management
206
Innovation: organization & management : IOM
205
Journal of engineering and technology management : JET-M
204
Cogent business & management
201
International journal of business innovation and research
199
International journal of project management : the journal of The International Project Management Association
193
Research technology management : RTM
193
Management science : journal of the Institute for Operations Research and the Management Sciences
182
Industry and innovation
176
Industrial and corporate change
171
Creativity and innovation management
170
International journal of contemporary hospitality management
169
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ECONIS (ZBW)
83,915
USB Cologne (EcoSocSci)
4,386
Other ZBW resources
1,750
RePEc
1,107
EconStor
654
USB Cologne (business full texts)
346
BASE
193
OLC EcoSci
79
ArchiDok
1
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Showing
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41
Dialogic co-creation and service innovation performance in high-tech companies
Hsieh, Jung-Kuei
;
Hsieh, Yi-Ching
- In:
Journal of business research : JBR
68
(
2015
)
11
,
pp. 2266-2271
Persistent link: https://www.econbiz.de/10011389327
Saved in:
42
Engagement capability, innovation intensity and firm performance : the role of competitive intensity
Anning-Dorson, Thomas
;
Nyamekye, Michael Boadi
- In:
Journal of African business
21
(
2020
)
4
,
pp. 493-508
Persistent link: https://www.econbiz.de/10012312320
Saved in:
43
The effects of customer capital on customer response speed and innovativeness : the mediating role of marketing capability
Jahanshahi, Asghar Afshar
;
Nawaser, Khaled
;
Brem, Alexander
- In:
International journal of innovation management
23
(
2019
)
6
,
pp. 1950058-1-25
Persistent link: https://www.econbiz.de/10012098635
Saved in:
44
The impact of customer knowledge and marketing dynamic capability on innovation performance : an empirical analysis
Falasca, Mauro
;
Zhang, Jiemei
;
Conchar, Margy
;
Li, Like
- In:
The journal of business & industrial marketing
32
(
2017
)
7
,
pp. 901-912
Persistent link: https://www.econbiz.de/10011773525
Saved in:
45
The moderating role of market orientation with relation to e-marketing, marketing capability, learning capability, innovation capability and organisational performance
Altahrawi, Mujahed Hani Ali
;
Jerisat, Rula Ratib Mezed
; …
- In:
International journal of business excellence : IJBEX
31
(
2023
)
1
,
pp. 90-112
Persistent link: https://www.econbiz.de/10014389057
Saved in:
46
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Simon, Hermann
(
ed.
);
Homburg, Christian
(
contributor
)
-
1998
-
3., aktualisierte und erw. Aufl.
Persistent link: https://www.econbiz.de/10000666048
Saved in:
47
Das bunte Ei : mit Kundenbegeisterung gewinnen
Strupat, Ralf R.
-
2008
Persistent link: https://www.econbiz.de/10003672770
Saved in:
48
The effects of service failures and recovery on customer loyalty in e-services : an empirical investigation
Sousa, Rui
;
Voss, Christopher A.
- In:
International journal of operations & production …
29
(
2009
)
8
,
pp. 834-864
Persistent link: https://www.econbiz.de/10009523754
Saved in:
49
The relative contribution of love and trust towards customer loyalty
Chen, Shu-Ching
;
Quester, Pascale G.
- In:
Australasian marketing journal
23
(
2015
)
1
,
pp. 13-18
Persistent link: https://www.econbiz.de/10011284767
Saved in:
50
Win the customer : 70 simple rules for sensational service
Martins, Flavio
-
2016
Persistent link: https://www.econbiz.de/10011344108
Saved in:
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