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Krisenkommunikation : Anforderungen an den Dialog mit Stakeholdern in Ausnahmesituationen

Töpfer, Armin - In: Unternehmenskommunikation : Kommunikationsmanagement …, (pp. 355-402). 2008

Persistent link: https://www.econbiz.de/10003749599

Giving voice to the silenced : using critical discourse analysis to inform crisis communication theory

Dunn, Carolyn; Eble, Michelle - In: Journal of business ethics : JOBE 132 (2015) 4, pp. 717-735

Persistent link: https://www.econbiz.de/10011414712

Communicating sadness : the impact of emotional crisis communication on the organizational post-crisis reputation

Schoofs, Lieze; Claeys, An-Sofie - In: Journal of business research : JBR 130 (2021), pp. 271-282

Persistent link: https://www.econbiz.de/10012544790

"To trust or not to trust" : the impact of social media influencers on the reputation of corporate brands in crisis

Singh, Jaywant; Crisafulli, Benedetta; Quamina, La Toya; … - In: Journal of business research : JBR 119 (2020), pp. 464-480

Persistent link: https://www.econbiz.de/10012417030

Stakeholder group influence on media reputation in crisis periods

Vogler, Daniel; Schranz, Mario; Eisenegger, Mark - In: Corporate communications : an international journal 21 (2016) 3, pp. 322-332

Persistent link: https://www.econbiz.de/10011582925

Debunking the myth of denial's effectiveness in crisis communication : context matters

Coombs, W. Timothy; Holladay, Sherry Jean; Claeys, An-Sofie - In: Journal of communication management : an international … 20 (2016) 4, pp. 381-395

Persistent link: https://www.econbiz.de/10011645665

Ongoing crisis communication : planning, managing, and responding

Coombs, W. Timothy - 2019 - Fifth edition

Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. A truly integrative and comprehensive text, this book explains how crisis management can...