Similar Search Results

Managing quality and customer trust in the e-retailing servicescape

Bateman, Patrick J.; Ulusoy, Emre; Keillor, Bruce D. - In: International journal of electronic marketing and … 8 (2017) 3, pp. 232-257

Persistent link: https://www.econbiz.de/10011849094

Customer perceptions and adoption of e-marketing in Zimbabwe

Masengu, Reason; Prinsloo, JJ; Pelser, Theuns - In: African journal of business and economic research : AJBER 17 (2022) 1, pp. 257-301

Persistent link: https://www.econbiz.de/10014249090

Customers' perceptions as an antecedent of satisfaction with online retailing services

Mwencha, Peter; Muathe, Stephen - In: Journal of marketing and consumer behaviour in emerging … (2018) 1, pp. 4-27

The assessment of antecedents of customer satisfaction has become very important for the success of online retailing services. This paper reports the results of a study that investigated the antecedent role of customers' perceptions vis-a-vis satisfaction with online retailing services. While...

Persistent link: https://www.econbiz.de/10012116963

Testing cloud computing for customer satisfaction and loyalty

Guimaraes, Tor; Paranjape, Ketan - In: International journal of electronic customer … 8 (2014) 1/3, pp. 72-86

Persistent link: https://www.econbiz.de/10011471138

Linking perceived price fairness, customer satisfaction, trust, and loyalty : a structural equation modeling of Facebook-based e-commerce in Bangladesh

Hride, Fabliha Tasnim; Ferdousi, Farhana; Jasimuddin, … - In: Global business and organizational excellence : GBOE 41 (2022) 3, pp. 41-54

Persistent link: https://www.econbiz.de/10013161959

Consumer satisfaction on online services in Kosovo

Beqaj, Besim; Krasniqi, Arta; Beqaj, Valon - In: Zagreb international review of economics & business 22 (2019), pp. 39-53

Persistent link: https://www.econbiz.de/10012599067

Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce

Kumari, Parveen; Kumar, Satinder - In: International journal of electronic customer … 12 (2020) 3, pp. 191-204

Persistent link: https://www.econbiz.de/10012509217

Antecedents of repurchase intentions in Indian e-commerce

Syed, Habeeb; Sudhakar, K. Francis; Rahul, T. - In: International journal of business information systems : … 38 (2021) 2, pp. 219-239

Persistent link: https://www.econbiz.de/10012695197

Online retail experience and customer satisfaction : the mediating role of last mile delivery

Vakulenko, Yulia; Shams, Poja; Hellström, Daniel; … - In: The international review of retail, distribution and … 29 (2019) 3, pp. 306-320

Persistent link: https://www.econbiz.de/10012209282

Customer satisfaction, loyalty and switching intent in retail service settings

Kamble, Aakash; Walvekar, Shubhangi - In: International journal of electronic marketing and … 10 (2019) 4, pp. 389-405

Persistent link: https://www.econbiz.de/10012168816

1
2
3
4
5
6
7
8
9
10
Next
Last