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Leveraging philanthropic behavior for customer support : the case of user support forums
Jabr, Wael; Mookerjee, Radna; Tan, Yong; Mookerjee, Vijay S. - In: Management information systems : mis quarterly 38 (2014) 1, pp. 187-208
Persistent link: https://www.econbiz.de/10010258245
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What in consumer reviews affects the sales of mobile apps : a multifacet sentiment analysis approach
Liang, Ting-Peng; Li, Xin; Yang, Chin-Tsung; Wang, Mengyue - In: International journal of electronic commerce : IJEC 20 (2015/2016) 2, pp. 236-260
Persistent link: https://www.econbiz.de/10011434160
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Sentiment Analyse mit lokalen Grammatiken : wissensbasierter Ansatz zur Extraktion von Sentiments in Hotelbewertungen
Wolfgruber, Marlene - 2015
Persistent link: https://www.econbiz.de/10011437469
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The relationship between unstructed information and marketing knowledge : an experiment in the US wine market
Scorrano, Paola; Fait, Monica; Maizza, Amedeo - In: International journal of management practice : IJMP 8 (2015) 3, pp. 232-246
Persistent link: https://www.econbiz.de/10011544956
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Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina; Bilgihan, Anil; Cobanoglu, Cihan; … - In: Journal of hospitality marketing & management 25 (2016) 1/2, pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
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A commonsense knowledge-enabled textual analysis approach for financial market surveillance
Li, Xin; Chen, Kun; Sun, Sherry X.; Fung, Terrance; … - In: INFORMS journal on computing : JOC 28 (2016) 2, pp. 278-294
Persistent link: https://www.econbiz.de/10011489325
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Ähnlichkeit von Patenten : Entwicklung, empirische Validierung und ökonomische Anwendung eines textbasierten Ähnlichkeitsmaßes
Natterer, Michael - 2016
Persistent link: https://www.econbiz.de/10011566405
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Resource evaluation : a novel application of opinion mining for competitive intelligence
Gholamian, Mohammad Reza; Abadi, Samaneh Mazidi Sharaf - In: International journal of business information systems : … 16 (2014) 3, pp. 339-358
Persistent link: https://www.econbiz.de/10010478682
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Mapping information economy business with big data : findings from the UK
Nathan, Max; Rosso, Anna; Bouet, Francois - 2014
Persistent link: https://www.econbiz.de/10010489242
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Mine your own business : market-structure surveillance through text mining
Netzer, Oded; Feldman, Ronen; Goldenberg, Jacob; … - In: Marketing science : the marketing journal of the … 31 (2012) 3, pp. 521-543
Persistent link: https://www.econbiz.de/10009562940