Similar Search Results

Impact of customer experience on attitude and repurchase intention in online grocery retailing : a moderation mechanism of value co-creation

Anshu, Kumari; Gaur, Loveleen; Singh, Gurmeet - In: Journal of retailing and consumer services 64 (2022), pp. 1-13

Persistent link: https://www.econbiz.de/10013209516

Do you respond sincerely? : how sellers' responses to online reviews affect customer relationship and repurchase intention

Li, Xiaofei; Ma, Baolong; Bai, Rubing - In: Frontiers of business research in China : selected … 14 (2020) 3, pp. 370-382

Persistent link: https://www.econbiz.de/10012427133

Performance measure of online system acceptance and customer satisfaction through airlines websites in Malaysia

Khan, Humera; Dominic, P. D. D. - In: International journal of business innovation and research 12 (2017) 4, pp. 508-524

Persistent link: https://www.econbiz.de/10011719273

The influence of the ethics of e-retailers on online customer experience and customer satisfaction

Mainardes, Emerson Wagner; Coutinho, Ananda Raquel Silva; … - In: Journal of retailing and consumer services 70 (2023), pp. 1-11

Persistent link: https://www.econbiz.de/10014240269

Creating customer repurchase intention in internet retailing : the effects of multiple service events and product type

Cho, Yun Kyung - In: Journal of retailing and consumer services 22 (2015), pp. 213-222

Persistent link: https://www.econbiz.de/10010469043

Effects of online retailer after delivery services on repurchase intention : an empirical analysis of customers' past experience and future confidence with the retailer

Javed, Muhammad Kashif; Wu, Min - In: Journal of retailing and consumer services 54 (2020), pp. 1-7

Persistent link: https://www.econbiz.de/10012238377

The impact of online shopping attributes on customer satisfaction and loyalty : moderating effects of e-commerce experienceh

Mofokeng, Thabang Excellent - In: Cogent business & management 8 (2021) 1, pp. 1-33

The COVID-19 pandemic has expedited the growth of e-commerce in South Africa, as in global markets, strengthening online shopping exchange relationships. Businesses seek advanced models of the online shopping dimensions that are appropriate for tailoring services to customers. The data collected...

Persistent link: https://www.econbiz.de/10012628370

A study of relationship among service quality of e-commerce websites, customer satisfaction, and purchase intention

Dhingra, Sanjay; Gupta, Shelly; Bhatt, Ruchi - In: International journal of e-business research : an … 16 (2020) 3, pp. 42-59

Persistent link: https://www.econbiz.de/10012302663

A study on customer's perception of online banking and e-service quality among Chennai customers

Kumar, G.; Shenbagaraman, V. M. - In: International journal of business excellence 11 (2017) 1, pp. 72-94

Persistent link: https://www.econbiz.de/10011710582

E-Commerce Websites, Consumer Order Fulfillment and After-Sales Service Satisfaction : The Customer Is Always Right, even after the Shopping Cart Check-Out!

Camilleri, Mark Anthony - 2021

) websites, including website attractiveness, website functionality, website security and consumer fulfillment during an …

Persistent link: https://www.econbiz.de/10013225504