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Diploma research process : evaluating the service quality

Mathenge, Edward Kariuki; Kamau, Alice Wangui; Kariuki, … - In: The TQM journal : the international review of … 25 (2013) 5, pp. 547-556

Persistent link: https://www.econbiz.de/10010126404

Critical quality indicators of higher education

Chen, I-Shuo; Chen, Jui-Kuei; Padró, Fernando F. - In: Total quality management & business excellence : an … 28 (2017) 1/2, pp. 130-146

Persistent link: https://www.econbiz.de/10011730233

Evaluating sustainable service quality in higher education from a multi-stakeholder perspective : an integrated fuzzy group decision-making method

Bao, Tiantian; Liu, Yifan; Yang, Zhongzhen; Wu, Shanhua; … - In: Socio-economic planning sciences : the international … 92 (2024), pp. 1-22

Persistent link: https://www.econbiz.de/10014529174

Are professors worth it? : the value-added and costs of tutorial instructors

Feld, Jan; Salamanca, Nicolás; Zölitz, Ulf - 2018

A substantial share of university instruction happens in tutorial sessions - small group instruction given parallel to lectures. In this paper, we study whether instructors with a higher academic rank teach tutorials more effectively in a setting where students are randomly assigned to tutorial...

Persistent link: https://www.econbiz.de/10011950759