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Tourist behaviour towards self-service hotel technology adoption : trust and subjective norm as key antecedents
Kaushik, Arun Kumar; Agrawal, Amit Kumar; Rahman, Zillur - In: Tourism management perspectives : TMP 16 (2015), pp. 278-289
Persistent link: https://www.econbiz.de/10011415694
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Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia; Rodríguez del … - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
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Mechanisms of consumers' trust development in reviewers' supplementary reviews : a reviewer-reader similarity perspective
Akhtar, Naeem; Kim, Woo Gon; Ahmad, Wasim; Akhtar, … - In: Tourism management perspectives : TMP 31 (2019), pp. 95-108
Persistent link: https://www.econbiz.de/10012112985
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Enhancing customers' positive responses : applying sensory marketing to the hotel website
Lee, Seonjeong; Jeong, Miyoung; Oh, Haemoon - In: Journal of global scholars of marketing science : … 28 (2018) 1, pp. 68-85
Persistent link: https://www.econbiz.de/10011879719
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Customer-based brand equity building : empirical evidence from Croatian upscale hotels
Šerić, Maja; Gil Saura, Irene; Mikulić, Josip - In: Journal of vacation marketing : an international journal 23 (2017) 2, pp. 133-144
Persistent link: https://www.econbiz.de/10011951149
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Presentation formats of policy statements on hotel websites and privacy concerns : a multimedia learning theory perspective
Lee, Hee Andy; Au, Norman; Law, Rob - In: Journal of hospitality & tourism research : JHTR ; the … 37 (2013) 4, pp. 470-489
Persistent link: https://www.econbiz.de/10010206606
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Handling negative online customer reviews : the effects of elaboration likelihood model and distributive justice
Cheng, Vincent T. P.; Loi, Mei Kun - In: Journal of travel and tourism marketing 31 (2014) 1/2, pp. 1-15
Persistent link: https://www.econbiz.de/10010361829
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Developing relationship quality in economy hotels : the role of perceived justice, service quality, and commercial friendship
Chi, Christina Geng-Qing; Wen, Biyan; Ouyang, Zhe - In: Journal of hospitality marketing & management 29 (2020) 8, pp. 1027-1051
Persistent link: https://www.econbiz.de/10012384387
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Government and social trust vs. hotel response efficacy : a protection motivation perspective on hotel stay intention during the COVID-19 pandemic
Hsieh, Yu-Chin; Chen, Ya-Ling; Wang, Yao-Chin - In: International journal of hospitality management 97 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012820017
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Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price, satisfaction, trust, and loy...
Jeaheng, Yoksamon; Al-Ansi, Amr; Han, Heesup - In: Journal of hospitality marketing & management 29 (2020) 7, pp. 787-811
Persistent link: https://www.econbiz.de/10012312152